Customer Service Representative - Full Time/Hourly Pay

Vernon Veterinary Clinic is looking for a full time client service representative/receptionist to join our team. Our ideal candidate will be positive, enthusiastic, punctual and responsible with a strong work ethic. They will be flexible and possess the initiative to work individually as well as work well as a team. Our clinic is fast paced and the ability to multitask is essential.

Create a warm and welcoming environment for our patient and pet parents

Demonstrate experience in a fast-paced environment

Capable of working autonomously

Capable of following direction and performing at a high standard

Ability to work as part of a team

Ability to remain calm and efficient in stressful situations

Positive outlook and enthusiasm

Excellent time management skills

Excellent customer service skills

Excellent communication skills

Duties include but are not limited to

Answer phone calls on a multiline phone system

Schedule appointments on Ezyvet IT system

Placing outbound calls to pet parents for follow-up and future appointment/bookings

Respond and manage email correspondence

Invoicing/billing; creating estimates, process payment

File documents electronically

Stock shelves

Additional administrative & housekeeping duties

Job Type: Full time

Hourly rate: $19 - $20

Benefits

Clinic discount

Uniform allowance

Work Location: In person

Submit resume and cover letter to ***email_hidden***

Only shortlisted candidates will be contacted

Hiring Manager Ioakimidou, Angie