Service and Support Representative

Symbol of elegance and authentic luxury with its sophisticated and timeless Collections, CELINE is a French Leather-Goods and Couture House, driven by a strong artistic and holistic vision. CELINE’s ambition is to be one of the most iconic luxury brands worldwide. To make this vision a reality we are looking for agile, passionate and authentic personalities who are eager to evolve in a highly creative and challenging environment.

CELINE is currently seeking a CLIENT ADVISOR to join it’s Vancouver Oakridge New Store Opening, expected in Fall 2026!

YOUR IMPACT

Meet individual and store sales targets and consignment goals

Incorporate product knowledge in the sales process with the result of maximizing sales, units sold per transaction, and the dollar value of each transaction

Adhere to all company policies

Capture all relevant customer information for entry in database

Promote store events through email, phone, and personalized notes

Maintain and expand a client book

Consistently follow up with any shipping, alteration, or other issues related to clients

Assist in general housekeeping and the maintenance of the store image

Support shipping and receiving and inventory control as requested

KEYS FOR SUCCESS

Experience:

Position requires minimum 3 years in a retail setting, with a focus on sales, preferably in a luxury setting

Computer literate; learn and use various software packages

Competencies:

Candidates with client books strongly preferred

Desire to work in a retail setting, with a focus on sales

Passion for luxury product with an appreciation for design

Tech Savvy - ability to learn and utilize various software programs

Service orientation and customer focused

Ability to work a flexible schedule based on business needs which includes, evenings, weekends and holidays

Languages: Foreign Languages a plus

Workplace: Oakridge

Other Information

Potential starting date: As soon as possible

Job Responsibilities

OUR COMMITMENT

CELINE is an equal opportunity employer. We want to offer an inclusive environment of mutual respect where we welcome diversity and all our employees feel included, developed, and heard.

We are committed to the prevention of all discrimination, providing equal opportunities to all applicants irrespective of gender, gender expression, disability, origin, background, religious beliefs or sexual orientation or any other basis protected by law.

CELINE recruits and recognizes all types of talent and singularities.

The compensation for this position ranges from $20-$24 hourly. The rate of pay offered will be dependent upon candidate’s relevant skills and experience. In addition, there is a comprehensive benefits package including: medical, dental, vision, short and long-term disability, various paid time off programs, employee discount/perks, and a retirement plan with employer contribution.