Technology Assistant

Senior Technology Infrastructure Administrator Location Hybrid work in Toronto, ON : Senior Technology Infrastructure Administrator Location: Hybrid/GTA

Division: Information Technology, Infrastructure and Cloud Services

About The Salvation Army

For more than 130 years, The Salvation Army (TSA) has had the privilege of serving vulnerable people in communities across Canada and Bermuda. Last year, we helped over 2 million people, providing necessities of life such as food, clothing, and shelter. And our work goes well beyond that to including supporting people through unemployment, loneliness, finding church community, and responding to family challenges. These are exciting times at The Salvation Army as we launch a significant digital and business transformation. We are in the midst of revolutionizing our core capabilities to maximize service and mission outcomes. This will include an integrated platform for relationship and people management, learning, intranet and data warehouse. In order to achieve all this, we are now recruiting for a full-time Senior Technology Infrastructure Administration with a focus on the server environment and specializing in Scripting (PowerShell / MS Graph).

Configure server systems, applications, and hardware, ensuring optimal performance.

Collaborate with business units to ensure availability, reliability, and scalability of corporate servers.

Maintain policies, procedures, and training plans for network resource administration and disaster recovery.

Research server/network hardware, software, and protocols to support procurement and development efforts.

Provide guidance to junior team members and actively respond to help desk tickets related to server and network resource issues.

5+ years of work experience in supporting IT infrastructure for a complex, enterprise environment

• Define problems, collect data, establish facts and draw valid conclusions
• Solve practical problems and deal with a variety of concrete variables
• Must be conscientious and reliable with a strong commitment to customer satisfaction and problem resolution
• Ability to be in the Toronto office 1 -2 times a week.

Belonging to a creative, dynamic team of IT professionals where what you do will make a difference in your own backyard and across Canada & Bermuda

The chance to be part of a leading digital and business transformation for over 100,000 employees and volunteers

An opportunity to launch and/or grow your career with a huge, stable, international not-for-profit organization

Placement in the salary range will be based on factors such as market conditions, internal equity, and candidate experience, skills, and qualifications relevant to the role.

If this sounds like an environment in which you would like to work, apply here today!

We embrace equity, diversity, justice, inclusion and belonging and we're committed to building a team that represents many backgrounds, perspectives and skills, representative of the communities we serve.