Assistant responsable hospitality h/f

An Executive Lounge Attendant provides Guests an attentive and hospitable experience throughout their stay by responding efficiently to their enquiries and anticipating their needs.

As an Executive Lounge Attendant, you will contribute to the first impressions of our Guests by performing the following tasks to the highest standards:

• Conduct daily inventory checks of food, beverages, cutlery, glassware, and other lounge amenities to ensure availability and readiness.
• Operate coffee machines, toasters, and other small appliances, performing basic troubleshooting and daily maintenance as needed.
• Stay well-informed about all hotel services, VIP requests, and special events to provide up-to-date information and support.
• Demonstrate knowledge of local attractions, landmarks, and external locations to assist Guests with recommendations.
• Act as one team and share insights with Front Office for an exceptional experience
• Comply fully with hotel security policies, fire regulations, and all health and safety legislation.
• Apply previous Food & Beverage experience to support smooth and high-quality lounge operations.
• Executive Lounge Attendants serving Hilton brands are always working on behalf of our Guests and with other Team Members. Previous Guest Service or Food & Beverage experience in a hotel or leisure, industry.
• Excellent personal presentation paired with strong interpersonal and communication skills.
• Flexible and committed to availability for early morning shifts starting at 6:00 am or late evening shifts ending at NNN pm.

Previous experience in an Executive Lounge in a hotel environment.

• Multi-lingual with fluency in English
• Smart Serve Certification.
• Food Handler Certification.

Since being founded in 1919, Hilton Worldwide has been a leader in the hospitality industry. Today, Hilton Worldwide remains a beacon of innovation, quality, and success. Hospitality - We're passionate about delivering exceptional guest experiences.

Leadership - We're leaders in our industry and in our communities.

Quality

• Customer Focus
• As a team member, you will also become eligible to receive discounts on products and services offered by Hilton Worldwide and its partners. We look forward to explaining in detail the range of excellent benefits that you would expect from a global hotel organization like Hilton Worldwide.

Hilton Hotels and Resorts are committed to providing equality of services, and access to facilities for all our guests. For more information on this hotel’s Accessibility for Ontarians with Disabilities Act (AODA) policy and plan please contact the hotel at Voir email sur hilton.referrals.selectminds.com.