Assistant Retail Store Manager
Temps plein
Mountain Warehouse
Are you passionate about retail and driven to deliver exceptional customer experiences? We're looking for an Assistant Store Manager to partner with our Store Manager in driving the success of our store. Partner with the Store Manager to lead a motivated, engaged, and high-performing team.
Drive training and development, empowering your team to excel and grow.
Keep the team well-informed with product knowledge to deliver outstanding customer service.
Assist with the smooth day-to-day running of the store, ensuring compliance with company policies.
Prioritise health and safety, conducting regular risk assessments and ensuring a secure environment for staff and customers.
Sales & Performance:
Support in meeting and exceeding sales targets, driving profitability through effective strategies.
Monitor key performance indicators (KPIs) to track and sustain store success.
Oversee stock levels, ensuring smooth replenishment and accurate delivery management.
Implement proactive loss prevention strategies to protect the store's profitability.
Customer Experience:
Lead by example in delivering exceptional customer service at every opportunity.
Address customer feedback promptly, ensuring satisfaction and brand loyalty.
Build meaningful connections with your local community, creating a personable and welcoming shopping atmosphere.
Passionate about creating outstanding customer experiences.
An inspiring leader with a proven track record in retail management.
A clear and confident communicator, able to engage with colleagues and customers alike.
Skilled in problem-solving and decision-making, ensuring solutions align with company policies.
Monthly Bonus Scheme: A performance-driven bonus structure, offering achievable targets and providing additional rewards on top of your base salary
- 50% Colleague Discount across Mountain Warehouse and Animal, with a twice-yearly uniform allowance
- 1 weekend off per month, with 28 days annual leave, including Bank Holidays
- Access to Employee Assistance Programme, and a Colleague Hardship Scheme
- You're not just managing a store; Embrace the adventure, Retail Leader, for you are the driving force of positive change! At Mountain Warehouse, we're passionate about helping our customers enjoy the great outdoors. With a focus on sustainability, we design quality products that are made for adventure and built to last, whether it's for hiking, running, skiing, or just exploring closer to home. As a team, we're united by our passion for the outdoors, our commitment to exceptional customer service, and our belief in working together to achieve great things. We value individuality and teamwork, believe diversity drives innovation and success, and are committed to building an inclusive and supportive workplace where everyone feels valued and empowered. Whether you're creating an exceptional in-store experience, driving innovation behind the scenes, or shaping the future of our brand, every role plays a part in bringing Mountain Warehouse to life. If you're excited about adventure, retail, and making a difference, we'd love to hear from you!
L'offre d'emploi a été publiée il y a 4 jours
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