Full-Time Data Analyst

About League Founded in 2014, League is the leading healthcare consumer experience (CX) platform, powered by artificial intelligence (AI), reaching more than 63 million people around the world and delivering the highest level of personalization in the industry. League has raised over $285 million in venture capital funding to date, powering the digital experiences for some of healthcare’s most trusted brands, including Highmark Health, Manulife, Medibank, and Shoppers Drug Mart. The role As a Data Analyst, you will support internal stakeholders leveraging the unique digital engagement data that our platform generates to inform our ability to create engaging products and features that improve the health outcomes of our users. In this role, you will use in-depth analysis and governance of business intelligence, to depict the value of the League platform to enable and drive improvements to the customer experience and engagement that lead to improved patient health outcomes! You will surface key performance indicators with visual analytics platforms like Looker and Amplitude and work closely with other data analysts, data engineers and data scientists to support the data models underlying the visual analysis dashboards/tools. The database tables that you will be using in your own reporting and analysis work are also used by League’s customers, and once you’ve gained a deep understanding of these tables, you will also help out answer questions for League’s external customers when they need help.You enjoy communicating with non-technical stakeholders, using the art of converting simple questions into complex analysis and translating them back into meaningful and actionable insights. Work closely with internal stakeholders to provide insights through analysis and reporting to help inform decisions in all parts of the business, including Product Management, Client Success, Marketing, and Health Solutions
Support League’s customers in using our data to unlock insights using your expertise with data models and BI, managing data dictionaries, and deep dive and Q&A sessions
Develop analytics strategies and frameworks to monitor and analyze product performance and business KPIs related to application usage, and user engagement & conversion
Work with data analysts, data engineers and data scientists on data requirements, reporting and forecasting of metrics and building out visualizations and data value stories
Regularly conduct data quality audits and analysis to ensure the accuracy of data & reports sent to customers, in particular of the client events (ie clickstream data) generated by user button clicks and screen loads within the app
You care deeply about using information and data in decision-making and have experience in communicating that logic to customers.
You are a strong communicator and enjoy collaborating with groups and training or educating teams to use data tools or to understand results.
You are extremely customer-centric and create relationships with customers easily.
You are eager to learn from others and help others grow with you.
Strong SQL skills and experience working with a modern ETL framework.
Experience building dashboards on Looker or other similar visual analytics platforms.
Experience working as a data analyst, data scientist or analytics engineer.
Undergraduate or Masters degree in business administration, statistics, computer science or similarly quantitative discipline, or equivalent practical experience.
Prior experience as a Product (Data) Analyst or working on Product Analytics
Data analysis and data manipulation in Python (Pandas, PySpark, etc).
Comprehensive Health Benefits: We prioritize your well-being with complete medical, dental, and vision coverage
Bonus Program: Be rewarded for your contributions with our performance-based bonus program
Spending Accounts: Manage your healthcare and dependent care expenses with tax-advantaged spending accounts
Growth Opportunities: We invest in your future with abundant opportunities for professional development and advancement
Benefit from guidance and support from experienced leaders in your field

Meet the Data Team: Dive into technical discussions and learn how you can make an impact at League.
Compliance with Information Security Policies
Compliance with League’s secure coding practice
Responsibility and accountability for executing League's policies and procedures
Notification of HR, Legal, Compliance & Security of any incidents, breaches or policy violations
CANADA APPLICANTS ONLY: The Canada-specific compensation range below for this full-time position is exclusive of bonus, equity and benefits. The salary range is intentional to account for the performance and career progressions a Leaguer will experience in the role throughout their time at League. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. A recruiter (not a computer) reviews all applications at League.
Scammers are getting craftier and leveraging fake job postings to get personal information. Use of AI Notice We are committed to ensuring fairness and transparency throughout our hiring process. League may use Artificial Intelligence (AI) tools to assist in the screening of applicants for this position. Please check out our stance on using AI in recruitment here . Privacy Policy Review our Privacy Policy for information on how League is protecting personal data.