WEEKEND EVENING FRONT DESK AGENT
$19 per hourSuper 8 Yellowknife
Durée de l'emploi: Permanent
Langue de travail: Anglais
Heures de travail: 37.5 to 40 hours per week Education
Secondary (high) school graduation certificate
Work setting
~ Hotel, motel, resort
Tasks
Register arriving guests and assign rooms
Resolve complaints and claims
Process group arrivals and departures
Take, cancel and change room reservations
Provide information on hotel facilities and services
Provide general information about points of interest in the area
Process guests' departures, calculate charges and receive payments
Balance cash and complete balance sheets, cash reports and related forms
Maintain an inventory of vacancies, reservations and room assignments
Follow emergency and safety procedures
Clerical duties (i.e. faxing, filing, photocopying)
Answer telephone and relay telephone calls and messages
Perform light housekeeping and cleaning duties
Provide customer service
Computer and technology knowledge
Multi-line switchboard
Word processing software
Database software
Central reservation system (CRS)
Spreadsheet
Internet
Security and safety
~ Criminal record check
Work conditions and physical capabilities
Attention to detail
Standing for extended periods
Personal suitability
Client focus
Dependability
Efficient interpersonal skills
Excellent oral communication
Excellent written communication
Flexibility
Judgement
Organized
Reliability
Team player
Resourcefulness
Screening questions
~ Are you authorized to work in Canada?
Employment terms options
~ Early morning
Experience
~7 months to less than 1 year
Employment terms options
Evening
Shift
Morning
Night
On call
Day
Weekend
Overtime available
Health benefits
Dental plan
Health care plan
Vision care benefits
$19 - $20.6 per hour
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