Service Support Advisor
$60k - $90k per yearKitchener Ford
Kitchener Ford is currently seeking a Service Advisor to join our team of customer focused professionals. The Service Advisor is responsible for ensuring that our service customers receive timely, friendly and efficient service. Acting as a liaison between the customer and our technicians, the Service Advisor recommends required service and repairs, handles scheduled maintenance service requests and sells additional services when appropriate. The Advisor helps to ensure the vehicle is fixed right the first time by accurately documenting the customer concern on the repair order and reviews the work order with the customer upon vehicle delivery.
Minimum 2+ plus service advisor experience in a dealership
Experience in the automotive industry preferred
Employee and Family Assistance Program
Collaborative work environment & group support
Kitchener Ford is an equal opportunity employer which values diversity in the workplace.
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