Change Management Manager

TheSenior Change Manager (Student Systems)provides both strategic leadership and hands-on delivery of change management across the student systems portfolio. This roleis responsible forembedding consistent change frameworks driving stakeholder engagement ensuring benefit realisation and leading key change activities from analysis through to implementation.
As a senior leader you will guide a small team of change professionals ensuring project-based delivery is seamlessly integrated with BAU training and adoption in close partnership with business leaders IT and governance forums to enhance organisational readiness and nurture a culture of adaptability and continuous improvement.
Reporting to theHead of Student Systems & Projects this role has up to eight direct reports and may also collaborate with other Change Management professionals across the organisation or within major project teams.
Provide both strategic leadership and hands-on delivery of change management across the student systems portfolio

• Define and embed change management frameworks methodologies and practices applying them personally to key initiatives as needed
• Lead end-to-end change activities including analysis stakeholder engagement planning communications and training
• Ensure strong alignment between project-facing change delivery and BAU adoption and training activities
• Partner with contractor Change Managers on large-scale programs to ensure consistency alignment and knowledge transfer
• Report on change impacts adoption outcomes risks and benefits to senior stakeholders and governance groups
• Champion continuous improvement incorporating lessons learned into future frameworks and delivery approaches
• Demonstratedexperience leading and personally delivering all aspects of change (analysis planning stakeholder engagement communications training) for large-scale initiatives
• Proven experience leading major system uplift and implementation projects with relevant certificationsora strong ability to clearly explain howyouveapplied the required methodologies in practice (essential)
• Demonstrated ability to balance strategic oversight with hands-on delivery in complex project and BAU environments
• Experience coordinating with contractor Change Managers on major programs to ensure alignment and effective delivery
• Proven capability in leading coaching and developing a team fostering collaboration and professional growth
• Working knowledge ofAgile deliveryand experience collaborating within cross-functional project teams

Candidates will need to have ongoing working rights this role is not available for work outside standard hours may berequiredduring peak change or go-live periods.
UNSW is committed to equity diversity and inclusion. Applications from women people of culturally and linguistically diverse backgrounds those living with disabilities members of the LGBTIQ community; and people of Aboriginal and Torres Strait Islander descent are encouraged. UNSW provides workplace adjustments for people with disability and access to flexible work options for eligible staff.