Assistant to Operations Manager - Full Time

DSV – Global Transport and Logistics
DSV encourages inclusivity and are committed to diversity in the workplace while welcoming applications from all qualified individuals including women, members of visible minorities, aboriginal persons, and persons with disabilities. We work with candidates with disabilities throughout the recruitment process to ensure that they have what they need to be at their best. Location: CAN - VIRTUAL - CA British Columbia
Job Posting Title: Operational Excellence Manager
Time Type: Full Time

Salary starting at $93,909, plus eligible benefits, in accordance with experience and internal equity
This posting is for an existing vacancy and not intended to create a talent pipeline

The Partner Integration Team under Cross-Product Operational Excellence works on behalf of Air & Sea to define, maintain, and -jointly with IT- implement the standards for exchanging data with business partners with the objective of driving process automation and data quality in operations. Leveraging the global operational excellence organization in Air & Sea, the team will work with Business Partners to continuously improve data availability, timeliness, and accuracy through automated interfaces.

In collaboration with IT and in close alignment with Air & Sea Products, define and maintain global standards for data integration with carriers and other external partners on behalf of Air & Sea. In alignment with and on behalf of the Air & Sea Products and in collaboration with IT and Master Data Management, define and manage the ongoing maintenance of internal mapping tables and related structures required to enrich incoming partner data for consumption by internal processes and systems.

• Work with carriers to resolve data quality and performance issues (completeness, timeliness, correctness) for data exchanged via global interfaces; work with the global Operational Excellence organization to continuously improve quality and performance of data exchanged via global interfaces at a local level
• Monitor and drive utilization of electronic data exchange with Air- and Sea-Carrier in the organization to enable productivity gains.
• As the role works closely with IT and enterprise data platforms, a strong technical foundation in modern data engineering and cloud-based integration environments is required.
• Understanding of data lake / lakehouse architectures and structured data processing (e.g., Knowledge of data modeling concepts (semantic models, canonical data models, mapping structures, enrichment logic)
• Practical experience with structured data formats such as JSON, XML, EDI, CSV and API payloads
• Understanding of data quality frameworks, monitoring approaches, and data validation techniques
• Familiarity with CI/CD principles, DevOps practices, and version-controlled deployment in data environments
• Ability to translate business integration requirements into scalable technical solutions in collaboration with IT teams

Master’s degree in related technical / business areas or equivalent work experience

• Good command, both verbal and written, English skills.
• Good communication skills as the role requires frequent communication to various directions and all management levels
• Language and Computer Skills
• English is the principal language for this position, additional languages may be required in other locations.
• Highly proficient in MS Office
• Solid understanding of modern data architectures in cloud environments (preferably Microsoft Azure stack)
• Hands-on experience with Azure Data Factory (or comparable orchestration tools) for building, monitoring, and troubleshooting data pipelines
• Experience working with Databricks (Spark-based data processing), including transformation logic, data validation, and performance optimization

With close to 150,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers’ needs and help them achieve their goals. At DSV, performance is in our DNA. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company – this is the place to be.
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FRAUD ALERT: Please note that DSV will never request a chat interview or solicit funds from applicants or employees through its interviewing and hiring process. We do not require any form of payment and will not ask for personal financial information, such as credit card or banking information.