Dispatcher - Permanent
$54k - $65k per yearChallenger
We welcome applications from women, visible minorities, Indigenous peoples, persons with disabilities, and all qualified individuals.
If you require an accommodation at any stage of the recruitment process, please contact us at [email protected] and we will work with you to meet your needs.
Fastfrate Group is one of North America’s largest privately owned transportation and logistics providers. Built on innovation, speed, and reliability, our national network connects major North American markets through seamless rail and road solutions, giving customers the strength of a full-service logistics partner.
From TL and LTL to drayage, warehousing, fulfillment, and final mile delivery, the Fastfrate Group provides true port-to-door solutions. A culture that encourages new ideas and continuous improvement
A competitive total-rewards package, including group benefits and a company-sponsored retirement savings plan
Support for professional memberships, training, and certifications
In this role, you will contribute directly to the success of our customers, our operations, and the Fastfrate Group as a whole. The Dispatcher is responsible for effectively coordinating a group of drivers to success through continual communication from the shipment pick-up to delivery and ensuring the appropriate internal departments are aware of any updates. Position represents the company in a positive image with employees, customers and the community always performing in a safe and ethical manner to achieve financial success. Monday to Friday, 9:30am–6:00pm
On-site
Permanent
Office environment Key Accountabilities:
Collaborate with Customer Service and Planning teams to efficiently solve problems
Monitor driver performance and miles
Coach driver’s regarding customs, hazmat, hours of service, policy, regulations, satellites
Update customer websites
Communicate & problem solve with customers as required
Minimum of 2 years truckload dispatch experience is an asset
Must have a minimum of 1 year of Customer Service experience
ACE and Customs/border crossing experience an asset
Experience with EDM (or similar dispatch systems) is considered an asset
Keen interest in building relationships with your team of drivers and co-workers
Intermediate level computer skills and proficient keyboarding
If you’re interested in joining our team, please submit your application through our online career portal. Disclaimer: We use some technology-based tools, which may include artificial intelligence (AI), to support application screening;
$65.71k per year
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