Agent Administratif (H/F) à temps complet
$53.84k par annéeLakehead University
Conference Services
Residence
Orillia
Full-time
Contract
Overview
The Administrative Coordinator plays a key role in supporting the day-to-day operations of Residence, Food & Conference Services at the Orillia campus. This position ensures the smooth coordination of residence administration, front desk operations, and summer conference services, while providing high-level administrative support to the Director.
This is a dynamic role that balances operational, administrative, and supervisory responsibilities in a fast-paced, service-oriented environment. The successful candidate will contribute to creating a positive experience for students, guests, and campus partners. This is a temporary 1 year contract.
Responsibilities
Recruit, train, schedule, and supervise front desk staff
Coordinate residence applications, room assignments, billing, and occupancy tracking
Respond to student, guest, and public inquiries, resolving issues with a high level of customer service
Liaise with internal departments and external vendors to coordinate maintenance, repairs, and custodial services
Manage work orders and ensure timely completion of maintenance requests
Support summer hotel and conference operations, including reservations, guest services, and financial reconciliation
Maintain accurate records, databases, and reporting related to residence operations
Assist with communications to students, including move-in/out processes, residence updates, and general notices
Monitor and reconcile departmental expenses and purchasing card transactions
Participate in an on-call rotation to respond to after-hours issues and emergencies
Qualifications
- Undergraduate degree in Business Administration, Accounting, or a related field (or equivalent combination of education and experience)
- 3–5 years of experience in a residence, hospitality, hotel, or property management environment
- Experience with database systems and software related to room bookings, billing, or residence management
- Minimum 3 years of supervisory experience, including staff training and performance management
- Strong technical skills, including Microsoft Office and database systems
- Excellent organizational, time management, and multitasking abilities
- Strong interpersonal and communication skills, with the ability to work effectively with diverse groups
- Demonstrated ability to work independently, exercise sound judgment, and maintain confidentiality
- Customer service–oriented with a problem-solving mindset
- Ability to respond to changing priorities in a fast-paced environment
Lakehead University is committed to creating a diverse and inclusive environment and welcomes applications from all qualified individuals including women, racialized persons, Indigenous people, persons with disabilities, and other equity-seeking groups. All qualified candidates are encouraged to apply; however, Canadian citizens and permanent residents will be given priority. This is in accordance with Canadian immigration requirements.
Lakehead University has a goal to recruit and retain a diverse workforce as measured by increasing representation of underrepresented groups among applicants, candidates, and hires. Experience working with Indigenous or racialized communities, and/or members of other equity-deserving groups, is a strong asset. A lived experience or worked experience of any of these issues is preferred.
We appreciate your interest; Lakehead University is committed to supporting an accessible environment. Applicants requiring accommodation during the interview process should contact the Office of Human Resources at Voir le numéro de téléphone sur ca.snapjobsearch.com or Voir email sur ca.snapjobsearch.com to make appropriate arrangements.
Benefits Information
Why Lakehead University?
Application Deadline:
Tuesday, April 7, 2026 - 11:59pm
Salary:
Band 4 ($53,841.72 to $67,301.84)
Contact Information:
Voir email sur ca.snapjobsearch.com
Reference Number:
SCHII-26-11
Application Deadline:
Tuesday, April 7, 2026 - 11:59pm
Salary:
Band 4 ($53,841.72 to $67,301.84)
Yes, eligible for benefits
Contact Information:
Voir email sur ca.snapjobsearch.com
Reference Number:
SCHII-26-11
L'offre d'emploi a été publiée il y a 8 heures
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