Can-Tech Services: Customer Account Manager

Every day, ANDRITZ continues to deliver successful innovative solutions to our customers globally. We are at the forefront of future engineering technologies, with solutions that ensure the success of our clients in key industries that are shaping the future of the world we live in.
THE ANDRITZ GROUP is a globally leading supplier of plants, equipment, and services for hydropower stations, the pulp and paper industry, the metalworking and steel industries, and solid/liquid separation in the municipal and industrial sectors. In addition, ANDRITZ offers technologies for certain other sectors including automation, the production of animal feed and biomass pellets, pumps, machinery for nonwovens and plastic films, steam boiler plants, biomass boilers and gasification plants for energy generation, flue gas cleaning plants, plants for the production of panel boards (MDF), thermal sludge utilization, and biomass torrefaction plants.
Proven success in sales and/or service.
Established relationships with pulp & paper customers in the region is a plus.
Strong intrapersonal skills and ability to communicate effectively in English.
Fluent in Word, Excel, Outlook, and PowerPoint.

Sales:
Responsible for selling products for Pulp & Paper Service Business in the following process areas: Wood Yard, Cooking, Lime Kiln, Recausticizing, Evaporators, Power and Recovery Boiler Areas, Stock Approach Systems, Paper Machines and Automation products for all areas.
Visit customers in British Columbia on a regular cycle, representing all product lines on each mill visit.
Identify existing sales opportunities and generate new opportunities during each visit.
Follow-up on existing quotes by gathering intelligence on ANDRITZ offerings such as technical preferences, competition, pricing, and decision timing. Enter and manage this information in the web-based CRM tool.
Participate and support final negotiations to obtain orders.
Customer Relations:
Maintain customer satisfaction by ensuring all issues are identified and resolved.
Coordinate, schedule, and participate in presentations for specific project opportunities as well as for general technology updates.
Serve as a liaison between customers and Andritz Product Groups.
Accountable for territory sales forecasts, budgets, and cost controls.
Strive for improving account growth through clear understanding of customer objectives and goals.
Develop strategic plans for increasing sales in accounts in the territory.
Document and communicate mill visits in writing through Customer Interaction Center in timely manner.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or disability.