Customer Success Manager (Account Manager) - remote

Medely is a high-growth series-C technology start-up reimagining the future of healthcare work by providing an on-demand marketplace and workforce management tools. With the support of top-tier investors, Medely has quickly become a go-to platform for healthcare professionals to instantly access high-paying jobs with the freedom and flexibility to work when and where they want.
As a fully remote team of sharp, collaborative, and entrepreneurial individuals, we are dedicated to redefining the way healthcare workers and facilities work together to provide for patients. We are looking for passionate and skilled professionals to join our team and help us take on tough challenges in this fast-expanding healthcare industry segment.
Join us in our mission to transform the healthcare staffing industry and improve patient lives!
They need a more reliable, flexible way to meet today’s staffing demands while building a smarter workforce strategy for the future.
For more than a decade, Medely’s on-demand staffing marketplace has helped healthcare organizations access qualified clinical professionals when and where they’re needed. Now, we’re building on that foundation with Talent Fusion, our enterprise workforce management platform designed to help hospitals optimize their internal workforce, manage contingent labor, improve scheduling, and make better operational decisions.
We’re looking for an Enterprise Account Executive to open strategic hospital and health-system accounts, uncover their workforce challenges, and determine where Medely’s marketplace, Talent Fusion platform, or a broader partnership can create the greatest value.
You’ll own a greenfield territory with meaningful whitespace and be responsible for generating your own pipeline. This is a hands-on hunting role without dedicated SDR support, so success requires someone who knows how to open strategic accounts from scratch. You’ll have the backing of an established healthcare marketplace, a growing workforce technology platform, and close partnership across Marketing, RevOps, Product, Customer Success, and executive leadership.
Build your own pipeline through strategic outbound prospecting, executive networking, referrals, conferences, social selling, and creative account penetration

• Own the full enterprise sales cycle - from first outreach through discovery, executive alignment, commercial negotiation, and signed agreement
• Open new hospital and health system logos by developing relationships across Nursing, HR, Finance, Operations, IT, Procurement, and executive leadership
• Manage 3-6 month enterprise sales cycles while consistently creating a pipeline for future quarters
• Bring customer insights back to Product, Marketing, and leadership to influence positioning, product direction, and go-to-market strategy

5+ years of quota-carrying enterprise sales experience with a track record of winning net-new business

• Demonstrated success generating your own pipeline and opening strategic accounts from scratch
• Success negotiating enterprise commercial agreements and moving opportunities from first conversation to signed contract
• Existing relationships within hospital systems or integrated delivery networks
• Medely has spent more than a decade building a proven healthcare staffing marketplace and expanded that foundation with Talent Fusion in early 2025. Now, we’re building the enterprise team that will bring this broader workforce strategy to hospitals and health systems.

You’ll work directly with Justin Lewis, VP of Enterprise Sales, and help shape how we enter accounts, position our solutions, and build the enterprise playbook for scale.
Based on experience and performance

• Long-term Incentives: 401k
• Healthcare Benefits: Full suite of benefits including medical, dental, and vision insurance
• We believe that work/life balance is important, so we offer flexible and unlimited PTO
• Paid parental leave
• Drive meaningful business impact on a team you’ll help build and define!
• Remote: Work in a digital environment with all the tools to achieve your work as though you were in the office!

Work location is flexible if approved by Medely.
We are an E-Verify company.