Product Owner (f/m/d) - Product Development

Customer Solutions

We are seeking an experienced Product Owner - Conversational AI to lead the vision, strategy, roadmap, development and lifecycle of our AI assistant built for frontline employees. This role partners closely with engineering, data science, design, and business leaders to deliver scalable, responsible, enterprise-grade AI solutions that drive measurable outcomes.

You will combine strong product leadership with deep understanding of AI, Generative AI and data fluency , ensuring AI initiatives are aligned to business priorities, built responsibly, and adopted effectively across the organization. Familiarity with the development, deployment, and scaling of AI products would be an asset.

Develops and delivers the full product development lifecycle from setting strategic objective to bringing a product to market that delivers business value. Drives end-to-end product lifecycle including the 'why', 'when' and 'what' of the product, persona development, proof of concepts, backlog management and product activation through to product retirement. Provides the voice of the business to cross-functional product teams to clarify feature, story and content requirements; Drives the overall customer experience definition and prioritization that enables a focus on what matters most to our customers.

Ensures product management and development teams are producing in parallel, and are working together effectively and efficiently.

Monitors and tracks performance, and addresses any issues.

Addresses blockers related to adoption and correct usage of the product- including communications, documentation and training.

Ensures that a new product in development, or a new feature of an existing product is proven to be desirable, viable and functional.

Ensures alignment between values and behaviour that fosters diversity and inclusion.

Attracts, retains, and enables the career development of top talent.

Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance.

Operates at a group/enterprise-wide level and serves as a specialist resource to senior leaders and stakeholders.

Implements changes in response to shifting trends.

Take measured risks while protecting the bank by applying our Risk Management Framework in the execution of your role, in line with our Risk Culture and within our approved Risk Appetite, making sound and risk informed decisions that align to business strategy, protect assets, and adhere to applicable policy documents (Frameworks, Policies, Standards, Procedures and Supporting documents), laws and regulations.

Marketing Analysis.

Creative thinking.

Process Improvement and optimization.

Financial & Risk Management.

Customer centricity.

Product Development.

Product Value Proposition and Go-to-Market Assets Definition, Design and Development.

Definition, Analysis and Mapping.

Product Lifecycle Management (Using Agile Methodologies).

Data driven decision making.

Typically 7+ years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience

Salaries for part-time roles will be pro-rated based on number of hours regularly worked. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. It calls on us to create lasting, positive change for our customers, our communities and our people. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset.

Accommodations are available on request for candidates taking part in all aspects of the selection process. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.