Sales Associate (Retail Store)

Since its launch in 1993 with a collection of six essential handbags, Kate Spade New York has always been colorful, bold, and optimistic. Today, it is a global lifestyle brand that designs extraordinary things for the everyday, delivering seasonal collections of handbags, ready-to-wear, jewelry, footwear, home décor, and more. Known for its rich heritage and unique brand DNA, Kate Spade New York offers a distinctive point of view and celebrates communities of women around the globe who live their perfectly imperfect lifestyles.
Kate Spade New York is part of the Tapestry portfolio – a global house of brands committed to stretching what’s possible.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
Kate Spade Stylist Job Description – Stylist (Sales Associate) Primary Purpose: The Stylist will serve as a trusted and knowledgeable advisor who assists customers in selecting products that suit their aesthetic and lifestyle. She will work with the customer to discover and express their own personal style while showing the customer how to incorporate Kate Spade products into their existing wardroom. The Successful Individual will leverage their proficiency in retail to… Discovery: • Greet our guests with warm welcome, exuding confidence and knowledge about the product • Exhibit active listening and ability to ask high value follow up questions Explore: • Infuse brand and product knowledge to suggest and showcase products • Collaborate with the guest to offer styling advice and suggest add-ons to create a complete look • Use interpersonal savvy to interpret visual cues and overcome objections • Think creatively and suggest multiple ways and occasions to wear our products • Encourage the guest to step outside of their comfort zone and have fun with our products Close: • Guide the guest to purchase decision and facilitate check-out through relationship development and exhibiting product knowledge ensuring a seamless process • Reinforce and celebrate the guest’s choices and invite them to shop again soon Business Acumen: • Ability to drive results through customer connection • Story tell and use product knowledge to connect with the guest, showcasing the ability to talk about the unique attributes of the product • Understand and embody the product landscape across all merchandise categories • Able to receive and give feedback in an honest and genuine manner • Perform operational tasks to ensure the business continues to run smoothly from keeping the stockroom tidy, to running the POS system The accomplished individual will possess… • Professional selling skills and exceptional interpersonal and communication skills • Prior experience in a similar retail environment • Proactive ability to multi-task and prioritize • Works well in a team environment Physical requirements… • Available to work store schedule, as needed, including evenings and weekends • Standing for extended periods of time • Able to safely lift boxes up to 40 pounds • Comfortable climbing ladders
Customer Focus: Is dedicated to meeting the expectations and requirements of internal and external customers; gets first-hand customer information and uses it for improvements in products and services; acts with customers in mind; establishes and maintains effective relationships with customers and gains their trust and respect.
can shift gears comfortably; can comfortably handle risk and uncertainty.
can articulately paint credible pictures and visions of possibilities and likelihoods; will take on those who need help and further development; Building Effective Teams : Blends people into teams when needed; All employment decisions (including recruitment, hiring, promotion, compensation, transfer, training, discipline and termination) are based on the applicant's or employee's qualifications as they relate to the requirements of the position under the consideration. These decisions are made without regard to age, sex, sexual orientation, gender identity, genetic characteristics, race, color, creed, religion, ethnicity, national origin, alienage, citizenship, disability, marital status, military status, pregnancy, or any other legally-recognized protected basis prohibited by applicable law. General Description of All Benefits: Our company offers a number of benefits to eligible employees, including health benefits (medical, dental, vision), life insurance and disability insurance. Eligible employees are also able to enroll in our company’s 401(k) savings plan and take paid time off for wellness needs and vacations. S Store Compensation & Benefits