Insurance Agency Manager
Full-time
CrashBay
Job Responsibility:
- Work Term: Permanent
- Work Language: English
- Hours: 40 to 45 hours per week
- Education: Bachelor's degree
- Experience: 5 years or more
- or equivalent experience
- Work setting
- Management
- Insurance company
- Business services
- Tasks
- Direct and control daily operations
- Evaluate daily operations
- Plan and control budget and expenditures
- Plan and organize daily operations
- Hire, train, direct and motivate staff
- Plan and direct market research studies
- Manage contracts
- Oversee the collection and analysis of data and information
- Work with the marketing department to understand and communicate marketing messages to the field
- Address customers' complaints or concerns
- Advise clients on advertising or sales promotion strategies
- Train staff
- Supervise staff
- Supervise office and volunteer staff
- Schedule staff
- Schedule work assignments
- Review and process claims against suppliers
- Project management
- Process claims transactions
- Negotiate settlement of claims
- Monitor payments of benefits throughout duration of claim
- Market business services
- Maintain and manage digital database
- Initiate and maintain contact with the media
- Develop promotional materials
- Consult with clients after sale to provide ongoing support
- Approve insurance claims
- Answer written and oral inquiries
- Prepare and/or deliver educational, publicity and information programs, materials and sessions
- Co-ordinate special publicity events and promotions
- Leading/instructing individuals
- Conduct public opinion and attitude surveys
- MS Office
- Write and edit press releases, newsletter and communications materials
- Plan, direct and evaluate the activities of firms and departments that develop and implement advertising campaigns to promote the sales of products and services
- Direct and evaluate establishments and departments that develop and implement communication strategies and information programs
- Direct and evaluate establishments and departments that maintain media relations on behalf of businesses, governments and other organizations
- Direct and evaluate establishments and departments that publicize activities and events on behalf of businesses, governments and other organizations
- Assist in the preparation of brochures, reports, newsletters and other material
- Prepare sports, literary, performance or other contracts
- Monitor insurance claims and respond to clients' enquiries
- Copywrite
- Review written material, such as reports, briefs, speeches, presentations and press releases
- Review and examine insurance claims
- Resolve complaints and claims
- Oversee the preparation of written material for website content
- Investigate complaints and claims
- Evaluate an organization's Internet presence
- Develop all kinds of events for publicity, fundraising and information purposes
- Analyze market research data to improve business decisions or activities
- Supervision
- 5-10 people
- Staff in various areas of responsibility
- Computer and technology knowledge
- Adobe Photoshop
- Word processing software
- Spreadsheet
- MS Excel
- MS PowerPoint
- MS Word
- Database software
- Presentation software
- Project management software
- Data analysis software
- Mapping and data visualization software
- MS Outlook
- Adobe Suite
- Microsoft Publisher
- Microsoft Visio
- Adobe Experience Manager (AEM)
- Jira
- Google Drive
- Industrial processes and biological studies
- Product development
- Investigative expertise
- Insurance investigations
- Area of work experience
- Project planning
- Operations
- Marketing
- Project coordination
- Area of specialization
- Automobile insurance
- Public relations
- Operations management
- Media relations
- Market research
- Communications
- Business analysis
- Brand management
- Specialization/experience (business sales and services)
- Negotiation
- Transportation/travel information
- Willing to travel
- Willing to travel cross-border
- Willing to travel overnight
- Work conditions and physical capabilities
- Fast-paced environment
- Work under pressure
- Tight deadlines
- Attention to detail
- Large caseload
- Large workload
- Overtime required
- Own tools/equipment
- Computer
- Printer
- Internet access
- Cellular phone
- Personal suitability
- Client focus
- Efficient interpersonal skills
- Excellent oral communication
- Excellent written communication
- Flexibility
- Initiative
- Judgement
- Organized
- Team player
- Interpersonal awareness
- Dependability
- Reliability
- Creativity
- Quick learner
- Accountability
- Workplace information
- Hybrid
- Financial benefits
- Bonus
- Stocks/shares
- Other benefits
- Other benefits
- Paid time off (volunteering or personal days)
Vacancy posted 1 day ago
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