Customer Service Concierge
$18.08 per hourSienna Senior Living
Concierge Aspira Hygate Waterloo Retirement Living
This posting is for an existing vacancy
you will build lasting relationships with residents who call Aspira their home. Join us in a role were knowing each resident not just by name, but by story, is not just possible, it is expected. We truly believe it is a privilege to serve Canada’s seniors, ensuring they live fulfilling lives with the utmost comfort, dignity, and respect.
We offer a number of programs and benefits that support team members’ financial, personal and professional needs:
- A competitive salary and vacation package
- Health & Dental benefits program
- A welcoming culture that values diversity and differing perspectives, experiences and beliefs
You will be a welcomed member of the Retirement team, working in a fast-paced environment where you will make a meaningful difference in residents’ lives. As a Concierge , you'll cultivate a profound understanding of our residents and their unique lifestyles. Building rapport with residents, their families, and visitors, you'll offer personalized assistance, ensuring everyone feels esteemed and assisted during their time with us. As an individual and part of a wider team, you will be a strong contributor to the culture of the home, where the focus is always on helping residents live fully, every day.
You communicate professionally and diplomatically, responding to inquiries with strong problem-solving and complaint-resolution skills
- You consistently deliver warm, high-quality customer service to residents, families, visitors, and team members
- You provide dependable clerical and computer support to managers and adapt easily to administrative needs
- You are compassionate and dedicated to meaningful work that supports seniors in living life fully
- You are detailed-oriented and have and have strong customer service skills and ability to effectively communicate with residents and staff
- You are proficient in Microsoft Excel, Word, and PowerPoint
- You must be legally eligible to work in Canada or have a valid work/study permit
- All applicants must successfully pass the prescribed Criminal Records Check. Sienna Senior Living may utilize artificial Intelligence to screen or assess applicants for this position
Sienna Senior Living is committed to employment equity, diversity, and inclusion in the workplace. In accordance with provincial regulations, upon request, support will be provided for accommodations throughout the recruitment, selection, and assessment process.
Vacancy posted 1 day ago
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