Administration Assistant - Part Time

CarePartners is one of Ontarios largest accredited home health care providers providing nursing personal support therapy and rehabilitation support services for patients of all ages. We care for approximately 72000 patients each year in homes schools clinics workplaces and retirement homes through our 24 locations and 24 nursing clinics. CarePartners is proud of its commitment to quality relentlessly seeking to improve the patient and caregiver experience promoting a healthy and resilient workplace culture and contributing to a sustainable healthcare system in Ontario.
CarePartners is adding to our team and we are looking for Team Coordinators to ensure effective customer service and communication between patients families and staff. Our Team Coordinators ensure the scheduling of our PSWs Nurses and Therapists meets service delivery standards and administrative functions related to client services are performed in a timely manner.

We have immediate Part-Time openings in the St. Catharines office!

Hours of work are a schedule of defined shifts. We hire for days/afternoons/evenings.

Part-Time roles include shifts every other weekend and there is an opportunity to pick up additional shifts.

This position is part of a Collective Bargaining unit and will be posted internally for a period of five (5) business days in order to allow bargaining unit employees to apply.
Meaningful fulfilling work helping patients and their families behind the scenes
Supportive team environment and a great corporate culture
Paid orientation and comprehensive training and onboarding
Total rewards program which includes health & dental benefits
An Employee Assistance Program (EAP) for you and your family members
Opportunities for continuing education and training
This position offers a competitive compensation grid the hourly range is $17.60 to $21.46.
Youll be the bridge between patients/caregivers their families Personal Support Workers team supervisors funders finance and other CarePartners employees
Receiving routine referral/intake information from funders and private-pay clients
Entering relevant information into the automated information system/database
Receiving and manage inbound telephone calls and email inquiries related to service
Performing other administrative duties
Post-secondary education is preferred and one (1) year of job-related experience (such as administrative or customer service) is required
Exceptional interpersonal and customer service skills
Strong proficiency in all aspects of Microsoft Office with proven skills in Word and Excel
A strong attention to detail and the ability to learn new systems and databases
Non-traditional hours including evenings and weekends are required
Experience working within a unionized environment and the health care field an asset
CarePartners In Your Community
In addition to providing home-based health care CarePartners also serves the community through clinics transitional care units and provides relief in retirement homes and shared care settings. Through our Community Nursing Services outreach program weve been organizing staff-led medical care and clinics in countries with poor access to health care since 2009.
CarePartners welcomes and encourages applicants from people with disabilities. Artificial Intelligence

While we incorporate select Artificial Intelligence (AI) features to enhance process efficiency we remain committed to human-led decision making.