Internal Communication Manager M/F

Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

The Corporate Communications team leads Intact Financial Corporation’s internal and external communications in support of IFC’s business objectives and strategic roadmap. Supporting and amplifying the common elements that bring us together, define our unique culture and drive outperformance.

Elevating IFC’s role in helping to build resilient communities where we do business.

Amplifying IFC’s knowledge, expertise and thought leadership in our key markets.

The Director, Internal Communications, leads the strategic internal, HR and National Real Estate comms team members and portfolios and is a member of IFC’s Corporate Communications leadership team, reporting to the Vice President of Communications. In this role, you will oversee the development and implementation of comprehensive internal communications strategies that enhance employee engagement, promote our employee promise, and connect the dots with IFC's purpose, values, objectives and strategy. You will oversee the Internal Communications team's planning and execution of creative and effective communication tactics, set and track success metrics, and collaborate with colleagues and partners across the business, our brands and global markets, while supporting cross-functional communications initiatives.

Developing and executing on comprehensive internal communications strategies that enhance employee engagement, promote our employee promise, build up employee pride, and connect the dots with IFC's purpose, values, objectives and strategy.

Overseeing the Internal Comms team’s planning and delivery of annual strategic employee communications plans and our intranet editorial calendar, ensuring content is of the highest quality and that tactics are creative, effective, and appropriate for the intended audiences and channels.

Setting clear outcomes,  KPIs  and other success metrics for all projects, and monitoring and evaluating the effectiveness of internal communications efforts, providing regular feedback and recommendations for improvement to team members and senior leadership.

Staying informed of industry trends, emerging technologies, and best practices in communications and provide recommendations based on findings and learning which will enhance the effectiveness of internal communications strategies and improve the overall employee experience.

Working and collaborating with comms colleagues across Corporate Communications and the business, our brands and global markets to drive collaboration, align communication efforts, and maximize impact.

Establishing strong relationships with HR and National Real Estate to understand their business needs, collaborate, effectively plan, develop and execute strategies and tactics that support their strategic priorities.

Establishing and maintaining credibility with the IFC senior management team and leaders across the business and markets, while providing support for IFC-wide/cross-functional communications initiatives as needed, including issues management.

Building a network of partners across IFC to help deepen your knowledge of our business in order to unearth stories and drive relatable and insights-driven content that strategically tells the IFC story to our employees.

Providing executive communications support and leading strategic communications efforts for the Chief People Officer.

Building up and fostering an environment of high performance and success, with a strong focus on managing priorities and top-notch execution.

Ensuring project plans and materials are socialized and have received appropriate approvals.

Demonstrates expertise at prioritization and project management and continuously supports their team to focus on the things that matter.

Expertly navigates our matrixed environment and builds strong, collaborative working relationships with communications colleagues across Corp Comms, our business and markets, as well as with business partners, leaders and other stakeholders across IFC.

Bachelor's degree in communications/mass media/public relations, or any combination of equivalent education and experience.

Minimum 10 years relevant experience working in communications.

Stellar written and verbal communication skills.

Ability to manage an extensive network of stakeholders.

No Canadian work experience required, but must have authorization to work in Canada.

For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

we match 50% of net shares purchased

An extensive flex pension and benefits package, with access to virtual healthcare

Flexible work arrangements

An annual wellness account that promotes an active and healthy lifestyle

A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs

Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities

Inspiring leaders and colleagues who will lift you up and help you grow

A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

At Intact, our Value of respect is founded on seeing diversity as a strength. We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.