Sales Engineer - Remote

Ready to make a real impact on communities across North America?

PSD Citywide isn’t just a software company; we’re transforming how Local, First Nations, and Regional Governments achieve success and build sustainable futures for their communities. As a recognized leader in Enterprise Asset Management, maintenance management, and planning solutions, we provide cutting-edge software and expert advisory services that improve infrastructure and public services.

Bring your expertise in technology and data to our team and directly shape how local governments improve service delivery. The Sales Engineer plays a critical role in bridging product capabilities, technology, and customer needs within PSD Citywide’s enterprise solutions. This role partners closely with Sales, Implementation, and Customer Success teams to support clients throughout the pre-sales process, including discovery, solution alignment, and product demonstrations.
As a key contributor to the sales cycle, the Sales Engineer helps prospective customers understand how the platform addresses their business requirements, translating complex concepts into clear, value-driven insights. The role also includes supporting proposal development, providing customer feedback to inform product evolution, and enhancing overall product knowledge across the organization.

As we continue to grow, we’re looking for a Sales Engineer to fill an existing vacancy and join our Business Development team in a fully remote role (though some travel will be required)based in Canada. If you’re passionate about technology, problem-solving, and helping businesses maximize their potential, we want you to be a part of our team!

We offer competitive salaries that recognize your skills and experience
Flexible Working: Enjoy remote work flexibility (specific regional options apply) while staying connected to our supportive team
Benefit from Flex Hours to manage your personal life and Paid Time Off (PTO) so you can fully recharge
Unwind Early: Say hello to summer with our popular Summer Fridays—shorter work weeks to help you kick-start the weekend
Culture & Community: Participate in fun social events (both virtual and in-person) and contribute to charity initiatives as part of our community focus
Partner closely with Sales throughout the sales cycle to understand customer needs, challenges, and priorities within a public-sector context.
Lead and deliver tailored, high-impact product demonstrations to prospective clients, clearly articulating how the platform supports municipal operations and drives operational improvements.
Own and continuously improve demo environments and materials, ensuring they reflect real-world use cases, current product enhancements, and strong presentation storytelling.
Support solution discussions by leveraging knowledge of local government operations and implementation approaches, helping position practical and effective solutions.
Act as a key liaison between Sales, Product, and internal teams to ensure customer requirements, feedback, and product updates are clearly communicated and aligned.
Support RFP and procurement processes by reviewing responses, understanding submitted content, and confidently presenting solutions during evaluation stages.
Develop and deliver customer-facing materials, including presentations for stakeholder meetings, evaluations, and executive discussions.
Provide ongoing enablement and training to Sales and Customer Success teams, translating product updates and enhancements into clear, usable knowledge.
Participate in webinars, events, and user sessions to support awareness, engagement, and pipeline growth.
Collaborate cross-functionally to support a seamless sales experience and contribute to a positive, team-oriented environment.
Bachelor’s degree in Business, Technology, Public Administration, or a related field.

• 3–5+ years of experience in a customer-facing role such as Sales Engineer or Implementation Specialist, or similar.
• Direct experience working within local government or the broader public sector is required.
• Hands-on experience supporting or implementing solutions within a municipal environment is a strong asset.
• Strong understanding of municipal operations and the ability to clearly articulate how technology supports operational improvement and service delivery.
• Proven ability to communicate effectively with both technical and non-technical stakeholders in a public-sector setting.
• Experience with platforms such as EAM or similar municipal solutions is highly desirable.
• Familiarity with government procurement processes, including RFPs, is an asset.
• Collaborative mindset with the ability to work effectively across Sales, Implementation, and Customer Success teams.
• High level of professionalism and ability to build credibility with public-sector stakeholders.
• Willingness to travel occasionally to support client and sales activities.

Phone Interview: PSD’s People and Culture team will connect with you to learn about your experience and discuss the role further. Virtual Interview: Depending on the position, there will be one or two interviews with the Hiring Team that will include questions related to your skills, work experience, values and goals. PSD Citywide is committed to ensuring equal access and participation for people with disabilities. We believe in integration, and we are committed to meeting the needs of people with disabilities in a timely manner. We are committed to accommodating people with disabilities. Accommodations are available upon request for candidates taking part in all aspects of the recruitment and selection process.