Retail Sales Assistant - Part Time

Welcome to Specsavers - where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 11th Best Workplace in Canada and 12th globally by Great Place to Work, we’re proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget.

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we’ve been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we’re transforming the way Canadians experience eyecare.

As the face of Specsavers, our Retail Associates (Eyecare Consultants) play a vital role in delivering exceptional eye care and affordable eyewear for everyone. You will create memorable experiences for our customers, guiding them through our stylish frame collections and supporting those trying contact lenses for the first time. No Optical experience? No problem – we will provide full training and support to help you succeed.

Welcome customers warmly, creating a friendly and approachable environment in the store.

Build strong connections by understanding customers’ needs and recommending the best possible eyecare solutions.

Guide customers in selecting frames that suit their lenses and personal style.

Explain offers, products, and services clearly and confidently to ensure customers make informed choices.

Perform pre-screening tests such as retinal imaging, pressure checks, and visual field testing (full training provided).

Measure and adjust frames for a comfortable and precise fit.

Schedule follow-up appointments to maintain excellent customer care.

A passion for creating “WOW” moments through exceptional customer service and finding innovative ways to enhance the optical shopping experience

Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.

Reliability and flexibility to work retail hours

Motivated by building long-term customer relationships, embracing Specsavers’ Customer Experience model that prioritizes lasting connections over short-term results

Previous experience in retail or customer service is an asset—but not essential

Enthusiasm for learning about frames, lenses, and pre-testing procedures

Specsavers is unable to provide support for immigration or permanent residency applications

Vacation: 3 weeks paid vacation (prorated for hours worked)

Employee Assistance Program: Confidential support for mental health, financial, and personal well-being

Compassionate: We care, support, and help each other

Commercial: We treat money wisely and make decisions that are good for our customers, our partners, our people, and good for the long term

If you require accommodations at any stage of the application or interview process, please let us know by contacting us at Voir email sur ca.snapjobsearch.com.