Remote Support Analyst
$36 par heureTemps plein, Intérimaire
CIP Office Technology
Overview
Languages
English
Education
~ Secondary (high) school graduation certificate
Experience
1 year to less than 2 years
On site
Work must be completed at the physical location. There is no option to work remotely.
Work setting
Relocation costs covered by employer
Willing to relocate
Private company, corporation or industry
Responsibilities
Tasks
Respond to users experiencing difficulties with computer
Consult user guides, technical manuals and other documents to research and implement solutions
Provide advice and training to users in response to identified difficulties
Collect, organize and maintain a problems and solutions log for use by other technical support analysts
Participate in the redesign of applications and other software
Supervise other technical support workers in this group
Provide business systems, network and Internet support to users in response to identified difficulties
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software
Resolve product and service related problems
Additional information
Security and safety
~ Criminal record check
Transportation/travel information
~ Public transportation is available
Work conditions and physical capabilities
Fast-paced environment
Work under pressure
Tight deadlines
Repetitive tasks
Attention to detail
Personal suitability
Accurate
Client focus
Efficient interpersonal skills
Initiative
Organized
Team player
Ability to multitask
Time management
Innovation
L'offre d'emploi a été publiée il y a 2 jours
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