Head of Programme Management

Clio is the global leader in legal AI technology empowering legal professionals and law firms of every size to work smarter faster and more securely.

We are transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.

We are currently seeking a Program Manager Global Onboarding to join our Learning & Development team in Toronto Vancouver or Calgary.

This is a 17-Month Fixed Term Contract.
The Learning and Development team equips all employees at Clio with the knowledge skills and behaviours they need to transform the legal experience for all. Whether through onboarding leadership development AI enablement or a variety of just-in-time learning opportunities we seek to make an impact via effective creative and engaging learning experiences.
As the Program Manager Global Onboarding you are the architect of the first 90 days for every new Clion. its about belonging culture and performance.
Monitor and report on onboarding effectiveness using these insights to make real-time adjustments and present data-informed recommendations to leadership.
Collaborate with the broader L&D team on signature programs (e.g. manager onboarding) stay abreast of industry trends and act as a thought partner providing insights and strategic guidance on L&D initiatives.
Experience working in learning & development revenue enablement customer onboarding or another type of onboarding role.
Dynamic facilitation skills and a strong front of room presencewhether in-person or on Zoomyou can captivate audiences of any size distill complex info into engaging narratives and hold the energy of a room (virtual or otherwise) from start to finish.
Solid project management skills. Sophisticated understanding of adult learning best practices and methodologies.
Resourceful problem solving skills and a find a way attitude with the ability to navigate complex internal processes to help new hires.
A proven track record of building trust with cross-functional stakeholders to drive shared business goals.
Serious bonus points if you have:
Proven track record of architecting onboarding programs for a distributed global workforce with a deep understanding of how to bridge time zone gaps and navigate cultural nuances and language barriers without losing the core company identity.
Experience using LearnUpon or another Learning Management System (LMS).
Experience using Asana or a similar project management tool.
We have developed a series of programs and processes to ensure we are creating fair and competitive pay practices that form the foundation of our human and high-performing culture.

Competitive equitable salary with top-tier health benefits dental and vision insurance

• Hybrid work environment with expectation for local Clions (Vancouver Calgary Toronto Dublin and Sydney) to be in office min. Flexible time off policy with an encouraged 20 days off per year.
• $The expected salary range* for this role is $92900 to $109300 to $125700 CAD. There are a separate set of salary bands for other regions based on local currency.

*The top portion of the salary band is reserved for employees who demonstrate sustained high performance and impact at Clio. Diversity Inclusion Belonging and Equity (DIBE) & Accessibility
We are dedicated to diversity equity and inclusion. We pride ourselves in building and fostering an environment where our teams feel included valued and enabled to do the best work of their careers wherever they choose to log in from. Learn more about our culture at a Human and High Performing AI company meaning we use artificial intelligence to improve all of our recruitment AI helps us streamline the process for greater efficiency.