Commercial Account Manager (Remote)

InfluxData is the creator of InfluxDB, the leading time series platform used to collect, store, and analyze all time series data at any scale. Developers can query and analyze their time-stamped data in real-time to discover, interpret, and share new insights to gain a competitive edge. InfluxData is a remote-first company with a globally distributed workforce. For more information, visit InfluxData's North America Commercial sales team is growing, and we're looking for a Commercial Account Executive to own a territory end to end.

This is a hybrid new business and account management role. You'll hunt new logos across organizations of 1–500 employees in North America, and you'll carry a book of roughly 40 existing accounts that you are responsible for renewing and growing. The best people in this seat are as comfortable running a cold outbound motion as they are sitting with an existing customer six months before renewal, understanding where their usage is headed and what it will take to expand.

You're all about working hard, supporting one another, ideating nonstop, and having a lot of fun while doing it.

InfluxDB is a purpose-built time series database used by engineering, platform, DevOps, SRE, and IoT teams to handle high-volume telemetry data. You'll be selling to technical buyers, which means the strongest AEs on this team are curious, consultative, and willing to get into the substance of a customer's architecture and problem.

Owning the full sales cycle for new logos in North America Commercial — prospecting, discovery, scoping, POC, negotiation, and close

Building and sustaining your own pipeline through cold calling, outbound email, LinkedIn, account research, inbound follow-up, and partner activity

Running strong discovery: understanding the technical use case, the business impact, the buying process, the stakeholders, and what success looks like

Partnering with Sales Engineering to scope and run technical evaluations and POCs

Owning renewal outcomes across a book of approximately 40 existing accounts, including forecast accuracy on every renewal in your territory

Engaging renewals early — well ahead of the contract date — to understand usage trends, changes in the customer's environment, budget cycle, and stakeholder changes

Building multi-threaded relationships across your accounts so the relationship does not sit with a single champion

Spotting and escalating retention risk early, and working with Customer Success and Support to resolve it before it reaches the renewal conversation

Conducting regular check-ins and business reviews with your accounts to keep value visible

Building trust and credibility, both internally and with prospects and customers, from engineering to executive stakeholders

Keeping opportunity detail, next steps, renewal dates, and forecast accurate in Salesforce

Forecasting and managing your sales activity and pipeline to meet revenue targets and company goals

1+ years of quota-carrying sales experience selling data solutions, SaaS, PaaS, developer tools, or cloud infrastructure

• Experience selling into commercial and mid-market organizations
• Experience managing accounts post-close through annual renewal cycles, with responsibility for retention and growth
• Demonstrated success running a full sales cycle from self-sourced pipeline through close
• Comfort selling to technical buyers and translating technical capability into business value
• Strong prospecting, qualifying, closing, and account management skills
• Disciplined pipeline management, CRM hygiene, and forecast accuracy

Experience selling open source or commercial-open-source products, and competing against free alternatives

Experience with time series data, observability, monitoring, IoT or industrial telemetry, DevOps, or SRE tooling

Our interview process begins remotely. Some roles may require an in-person meeting with a team member as part of the final stage.

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