Director of Business Development - Banking

Being a traditional bank just isnt our thing so we challenge ourselves to get creative in providing innovative banking solutions for Canadians.

How do we get there With a talented team of inquisitive and agile challengers that break through the status quo. Our company continues to grow and today we serve more than 670000 people acrossCanadathrough Equitable BankCanadasChallenger Bank and have been around for more than 50 years. Equitable Banks wholly-owned subsidiary Concentra Bank supports credit unions acrossCanadathat serve more than six million members. Together we have over$125 billionin combined assets under management and administration with a clear mandate to drive change in Canadian banking to enrich peoples customers have named our EQ Bank digital platform () one of the top banks in Canada on the Forbes Worlds Best Banks list since 2021.

The Business Development Manager is responsible for developing the residential mortgage origination volume potential for all business lines of certain mortgage brokers in their assigned geographic areas while delivering on the Banks service commitment to the broker network. The BUSINESS DEVELOPMENT MANAGER prospects for new broker relationships and nurtures existing relationships to develop the origination volume potential of their assigned broker network and meet targets. The BUSINESS DEVELOPMENT MANAGER interacts with brokers primarily through non face-to-face communications and may be required to present or participate in person at training sessions industry events and special events outside the office from time to time.

Relationship management with brokers is strengthened through the BUSINESS DEVELOPMENT MANAGERs positive personality professional conduct and ability to deliver exceptional service in a highly competitive and dynamic market. Achieving origination volume potential will depend on the BUSINESS DEVELOPMENT MANAGERs ability to assist brokers with identifying deals that fit within the Banks addressable market promoting the Banks value proposition to win the business and assisting brokers and internal teams with getting acceptable deals closed. Success will also depend on the IBRDs knowledge level of the broker network the Banks products internal processes and credit guidelines combined with the ability to work effectively with others on both the inside and external sales teams. The BUSINESS DEVELOPMENT MANAGER is to report directly into the Manager Internal Business Development (MIBD).

The BUSINESS DEVELOPMENT MANAGERs performance in the main accountabilities areas listed below when collectively performed well will lead to success in this position. The BUSINESS DEVELOPMENT MANAGER is expected to develop the origination volume potential from brokers in their assigned geographic areas by generating new business and cultivating increased share of business from existing broker addition to achieving the target origination volume the BUSINESS DEVELOPMENT MANAGER will be evaluated on efficiency metrics assigned by the MIBD such as funded volume as a percentage of submissions and number of outbound calls and contacts made. The BUSINESS DEVELOPMENT MANAGER will dedicate time to all phases of the sales relationship cycle - from prospecting through to the business development phases - employing a variety of actions which include but are not limited to: Prospecting

Scrubbing sourced broker names to produce BUSINESS DEVELOPMENT MANAGERs list of prospects as defined and amended by the MIBD from time to time

Maintaining the prospects list including making revisions necessitated by for example re-alignment of geographic areas or Key Accounts and changes to sales staff or brokers/agents/brokerages

Onboarding brokers: establishing broker agreements where necessary making welcome calls for brokers who are dealing with the Bank for the first time collecting feedback from brokers regarding the BUSINESS DEVELOPMENT MANAGERs and the Banks overall service levels

Tracking prospecting activities in order to monitor and report on the BUSINESS DEVELOPMENT MANAGERs progress such as how many new broker agreements were completed and approved how many new brokers were contacted what was discussed and if any deals were submitted Business Development

Conducting training and product awareness sessions primarily through webinars and from time to time in person when warranted or required

Advising brokers on potential deal inquiries to improve the quality of submissions efficiency of credit assessment and turn-around time on responses and commitments

Tracking submissions deal status funded volume and overall pipeline to monitor and report on the BUSINESS DEVELOPMENT MANAGERs progress 2. External & Internal Relationship Management (20%)

The BUSINESS DEVELOPMENT MANAGER will reflect the Banks values in all interactions whether external or internal. The Banks image of integrity quality and dependability are critical dimensions to how the BUSINESS DEVELOPMENT MANAGER should conduct business and build relationships. The BUSINESS DEVELOPMENT MANAGER will be responsible for:

Proactively engaging and building rapport with sales team members and credit teams

Probing validating and sharing insights on brokers competitive activities and market dynamics

As a member of the larger Single Family Residential team the BUSINESS DEVELOPMENT MANAGER will support informational needs and processes ensuring the smooth handling of deals through pipeline to funding by:

Providing all required sales productivity and activity reports in a timely manner

Adjusting time spent and activities to balance the needs of both prospecting and business development

Two years residential mortgage Underwriting/Credit experience

Agile time management skills with ability to multi-task

Proficient with Microsoft Office: Word Excel PowerPoint

Previous sales experience

Proficient knowledge of Cyberquery or similar database reporting tool(s)

What we offer For full-time permanent roles

Competitive discretionary bonus

Market leading RRSP match program

Medical dental vision life and disability benefits

Generous vacation policy and personal days

Virtual events to connect with your fellow colleagues

Annual professional development allowance and a comprehensive Career Development program

A fulfilling opportunity to join one of the top FinTechs and help create a new kind of banking experience

Equitable Bank is deeply committed to inclusion.