Business Analyst Innovation Support H/F

MOBIS Parts Canada ("MPCA") is a technological leader in the automotive industry focusing on the distribution of parts for Hyundai Motor Company and Kia Motors. Through collaboration, ingenuity and a promise to provide safety and happiness to our customers, we are committed to constant evolution and the development of a variety of cutting edge technologies.
In approximately 40 countries worldwide, headquartered in Seoul, Korea, we have expanded our presence in Canada. Globally, MOBIS encourages individuals to take on new challenges and drive innovation. We strive to maintain a global competitive edge, based on product quality and customer value.

In 2016, MPCA transitioned to a newly built 550,000 sq. ft. facility located in Markham, ON.
In 2023, we open our PDC facility in Calgary.
A flexible, collaborative, dynamic, and fast-paced work environment with an award-winning employer.
Many opportunities for personal and professional development.
Opportunities to participate in exciting company events.
You and your family get amazing rates on our cars.
Competitive employer-paid benefits, and a compensation package including company-matched RRSP!
Manager, LDS, the Business Analysts will support the LDS & Parts Distribution Center (PDC) leadership by analyzing operational, financial, inventory, dealer claim, packaging supply, and facility performance data to drive informed business decisions. This role translates complex data into actionable insights and supports strategic initiatives across logistics, inventory control, dealer experience, equipment performance, and packaging supply management.
The position serves as a key analytical partner to Operations, Logistic, Maintenance, Procurement, Finance, IT, and Dealer Support teams.
Business & Operations Analysis:
Analyze end-to-end PDC performance including inbound, outbound, inventory flow, labor productivity, throughput, and packaging usage.
Identify operational trends and risks impacting service levels, cost, safety, and dealer satisfaction.
Support annual operating plans, peak readiness, and capacity planning through data analysis and scenario modeling.

Packaging Supply Management & Analysis:
Analyze packaging material usage including cartons, returnable containers, and special packaging.
Support standardization of packaging specifications to reduce damage, claims, and handling inefficiencies.
Track material handling equipment (MHE) availability, downtime, and maintenance trends (e.g., forklifts, reach trucks, order picker).
Analyze maintenance data to identify recurring failures, high-cost assets, and preventive maintenance gaps.
Support capital planning by providing data for equipment replacement, refurbishment, or capacity expansion decisions.

Dealer Claim & Dealer Experience Analysis:
Analyze dealer claims related to shortages, damages, mis-picks, freight issues, and packaging failures.
Identify recurring claim trends tied to packaging methods, materials, or handling processes.
Track claim value, prevention effectiveness, and resolution cycle times.
Support corrective actions to improve dealer satisfaction and reduce preventable claims.

System and Business Liaison:
Translate operational needs into system requirements and present to management for implementation.

Inventory Control & Financial Impact Analysis:
Analyze inventory accuracy, adjustments, shrink, and damage trends.
Quantify financial impact of inventory discrepancies and packaging-related losses.
Support cycle count governance through variance trend analysis and compliance reporting.

Equipment, Facility & Asset Performance Analysis:
Analyze material handling equipment (MHE) and facility performance, including uptime, downtime, and maintenance costs.
Assess impact of equipment availability on productivity, packaging operations, and order fulfillment.
Support capital planning and business cases for equipment or facility investments.

Data, Reporting & Business Intelligence:
Develop executive-level dashboards and KPI scorecards covering service, cost, inventory, claims, equipment, and packaging performance.
Ensure data alignment across all MOBIS systems.
Deliver ad-hoc analysis and executive summaries to support leadership decisions.
Process Improvement & Governance:
Identify cross-functional gaps impacting operational efficiency, packaging availability, compliance, and scalability.
Support continuous improvement initiatives with data-driven business cases.
Assist in defining SOPs, controls, and governance for packaging management and operational processes.
Support system enhancements, reporting automation, and data standardization initiatives.
Facilitate data-driven discussions and leadership reviews.

Key Performance Indicators (KPIs):
Dealers claim rate, value, and resolution cycle time.
Inventory accuracy and obsolescence.

Bachelor’s degree in computer science or business computing.
Experience in a business/requirements analyst role.
Flexibility to work in a fast-paced environment and manage multiple concurrent tasks/projects.
Proficiency in Python and SQL scripting.
Experience with VBA, Power BI, or other automation tools for data handling and visualization.
Understanding of APIs, data structures, and integration between applications.
Ability to design applications that run independently or connect across Office 365 tools.
Effective communication skills to explain technical ideas to non-technical users.
has accommodation process in place for employees with disabilities. Accommodations for disabilities in relation to the job selection process are available upon request. If you require a specific accommodation because of a disability or a medical need, or you would like to learn more about our Accessibility policies, please contact Montrer un mail.