Operations Support Supervisor - Night shift

The Operations Supervisor will work strategically with the existing and local Bosch Building Technologies leadership team to support the Vancouver Technician group, and the execution of complex low voltage technology projects. You will ensure we deliver the highest level of service for our ever-growing client base while supporting our highly skilled workforce.

Manage and monitor Technicians performance as per company standards

Assist in maintaining proper field operations equipment

Recruit and support new employees through training and career development

Ensure all work is performed to company standards and quality installation techniques are practiced

Conduct on-site inspections to evaluate and coach team members regarding quality of service and adherence to safety standards

Ensure quality control & quality assurance measures are in place and being followed

Manage the ‘Daily Manpower Meeting’ and support Project Managers & Service by helping coordinate & schedule manpower

Assist Project Managers and Operations with budgeting & forecasting materials, labor and fleet

Work with Project Management team to ensure complete close-out and turnover of jobs to the client and service departments

Support field issues and raise with Senior Management if required

Work in compliance with the company’s policies and procedures including safety

Maintain and ensure highest standard of customer service skills and exemplary compliance with best practices

Maintain and protect assigned company assets

Represent Company in a business-like professional manner in both conduct and appearance, to maximize client satisfaction

Available to work outside of, or in addition to, normal businesses hours

In accordance with applicable Company policies/procedures and Federal/State laws, you will perform the following supervisory responsibilities: planning, assigning, and directing work; coaching and appraising performance; addressing complaints and resolving problems.

5-7 years’ experience as a Lead / Supervisor overseeing complex low voltage technology projects

• Post-secondary education in Construction / Project Management or Red Seal / Certificate
• Previous experience in overseeing the delivery of $200k - $1M+ projects in low voltage scope such as integrated security systems, structured cabling, and or audio-visual projects
• Experience in field supervision, budget control and schedule management
• Project Management Professional (PMP) certification

Experience with Microsoft Dynamics 365 a plus

Ability to advance business objectives in a consultative manner with line and support management.

Excellent interpersonal skills including customer service skills

Ability to organize workload for effective implementation, including the ability to multi-task while under deadlines or time constraints

Ability to write effective business correspondence and present information in one-on-one and small and large group situations.

Must be able to effectively communicate in English, (ie see, hear, speak and write clearly) in order to communicate with colleagues and/or customers

Manual dexterity required for occasional reaching, lifting of light office objects, and operating office equipment

Sitting, standing, walking in office environments and construction sites

The office is clean, orderly, properly lighted and ventilated. Will be required to be on site with customers or contractors, with or without colleagues to manage the expectations and deliverables. Sites range from general office environments to new construction.

Driving to customer sites is required

Limited overnight travel may be required

Backed by more than a century of Bosch innovation, Bosch Building Technologies North America is driven by a simple belief: buildings should protect, inspire, and empower the people inside them. With decades of regional experience and teams rooted in communities across North America, we bring together integrated security, fire detection, building automation, and energy solutions, all delivered by people who genuinely care. Our experts are committed to excellence, guided by digital innovation, and passionate about creating experiences that make every building feel like it’s working for you.

In 2026, Robert Bosch unified its global building technology integrator operations under the name of Bosch Building Technologies. As part of this transition, Paladin Technologies and Climatec combined their branch networks, creating a product-agnostic systems integrator focus on delivering flexible, future-ready solutions, offering customers an expanded, cross-domain service portfolio working as one cohesive team to deliver greater value under a stronger Bosch identity.

This company considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status . Equal Opportunity Employer, including disability & veterans, or any other characteristic protected by law.