PRODUCT DESIGN SENIOR SPECIALIST

Thanks for stopping by Actively looking for a new opportunity to work on a team focusing on projects with real business impact? Do you thrive in environments where you can help raise the bar for quality, drive collaboration, and mentor others to reach their full potential? Lightspeed is looking for a Senior Product Designer to join our Capital Advances team. In this role, you'll help define a vision through iterative design and delivery.
The ideal candidate has a proven track record of transforming complex workflows into simple, clear customer journeys with user-friendly interfaces that seamlessly integrate with other workflows. You excel at identifying opportunities to deliver value and thrive in collaborative environments, working closely with engineers and product managers to create exceptional customer experiences.
Lead project work from a design perspective with autonomy and authority, facilitating design reviews and working sessions to help the teams deliver the best possible solutions. Being comfortable to work with ambiguity and able to turn nebulous concepts into specific ideas that are useful and delightful product features, as well as finding design moves that support the vision of automating business operation with AI. Ideally has deep domain knowledge and business acumen on lending product business operation, customer onboarding, credit product underwriting process.
We see three places it changes design here: synthesizing complex, varied data into insight that sharpens our read of the problem space, using agentic workflows to spin up working prototypes fast, and staying in the build loop by shaping the prompts and instructions the team uses to develop experiences in production.
Embedding Systems Thinking: Have UX expertise and deep understanding of design systems, UI design, and how micro-interactions can help users complete a task. Design holistic systems, flows and interfaces across two very different surfaces, the internal tooling our underwriting and operations teams work in every day and the merchant experiences at either end of an advance, keeping them coherent with each other.
Driving User-Centricity: Draw insights from research and data, and know how to turn those insights into tangible solutions. Learn the day to day of the people who underwrite and service advances as closely as you learn the merchant's, and advocate for both when collaborating with cross-functional teams in product, engineering, risk, and operations.
Being comfortable working in a fast paced environment and familiar with the agile product development process and model. Work closely with your product and engineering partners in a tight cross-functional trio, design and craft artifact to support and facilitate multi-functional alignment sessions on product and design solutions.
At least 7 years of practical, in-house product, UX/UI design experience. You can bring internal stakeholders on your design journey and explain work with focus and brevity.
Financial services, lending, risk, payments, or anything else where policy and compliance shape the design space.
Demonstrable experience putting AI to work in your own design practice, not just experimenting on the side. We want concrete examples: agentic workflows you've built or used to synthesize research, prototype, or contribute to production, and the difference they made to your output.
A deep, holistic commitment to design quality: balancing 'Fit' (ensuring solutions solve the right problem for the user's context) and 'Craft' (delivering consistent, accessible, and performant experiences), always validating the 'why' behind your designs.
A flexible work environment that empowers you to do your best work
A culture that celebrates performance
Flexible paid time off and remote work policies
Equity options, because this is your company too
Contributions to your pension plan. Training opportunities to grow your skills and career
Time off to volunteer and give back to your community
Interest groups, employee led networks, social committees to sponsored sports teams
Computer purchase program to get your personal Macbook
Enhanced parental leave to support growing families
We invest in you with continuous learning opportunities, global mobility and benefits designed to support you—all within a driven, diverse and inclusive team that’s passionate about empowering our communities
At Lightspeed, we carefully consider a wide range of factors when determining compensation, including your skill set, qualifications, experience, and market data. These considerations can cause your compensation to vary. We reasonably expect the total compensation for this position to be in the range of $120,000 to $135,000 CAD . Lightspeed also provides a variety of employee benefits including, but not limited to, medical, dental, wellness, life and disability insurance, RRSP plan and match, paid parental leave top-up, and paid time off.
Lightspeed uses artificial intelligence–enabled tools to support certain aspects of the recruitment process; Lightspeed welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal’s gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.
With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.