Senior Software Development Engineer - Remote

Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimize telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs. We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do.

This is a remote opportunity and we would be interested in applicants from Canadian EST time zones only.

Senior Software Engineer - Session Replay

The Session Replay squad is building a new Grafana Cloud product that helps our customers to understand what users actually experienced when something goes wrong.

Session Replay connects frontend signals (errors, performance, synthetic checks) to concrete session-level evidence, enabling faster and more confident investigation of production issues.

frontend observability,

backend data processing and storage at scale,

privacy and access control,

performance and cost constraints at scale.

Session Replay is still early, which means you’ll help shape both what we build and how it fits into Grafana Cloud. A key part of our next phase is evolving the backend architecture of capturing sessions, including a migration toward columnar/analytical solution as a primary storage and query engine for high-volume session data.

As a company we are remote-first and global, we embrace people of different experiences and backgrounds to build diverse teams where every person brings a new perspective to the software. We are looking for Senior Software Engineers who are passionate about working with data and providing seamless experiences for our customers to join our growing team! Our stack is Golang, Typescript and React, but we build tools for people using many other stacks.

As a Senior Software Engineer, you will operate as a technical leader and systems thinker, driving both product direction and architectural evolution, specifically, you will:

Own end-to-end technical direction for Session Replay, spanning frontend, backend, and data systems

Designing systems around columnar/analytical data storage for large-scale session data

Defining data models, ingestion pipelines, and query patterns

Make high-leverage architectural decisions that impact multiple teams and products

Partner with teams across Grafana (Frontend Observability, Synthetic Monitoring, Core Grafana) to build cohesive cross-product experiences

Engage directly with customers - joining calls, gathering structured feedback, and helping customers instrument and adopt Session Replay successfully.

Mentor engineers and help grow technical leadership within the team

Columnar/Analytical data storage (core data storage and querying)

Object storage (S3, GCS, Azure Blob Storage) and MySQL

TypeScript / React (user-facing workflows)

You can use modern AI coding assistants as part of your daily workflow (your choice of tools, within security guidelines), backed by a company-funded usage budget so you can iterate quickly without unnecessary friction. We encourage pragmatic AI-assisted development: faster prototyping, test generation, refactors, documentation, and incident follow-ups—always with strong code review and quality standards. You are comfortable working in a remote-first company ; You are able to communicate design decisions clearly in written and spoken English.

Ability to reason about data-intensive systems (ingestion, storage, querying, cost trade-offs)

We are a small team, working remotely, on a product that will be used by engineers all over the world – the ability to work on your own is crucial.

You have a good understanding of a software development process that takes a user-centered approach . You easily build an understanding of the users’ context and goals which will help you build the right solution with the maximum value.

You use AI tools as a natural part of your engineering workflow - whether for accelerating exploration, code review, or reasoning through design tradeoffs - and you're thoughtful about where they help and where they don't.

Bonus Points For:

Experience with columnar/analytical databases

Experience building debugging or developer-focused tools.

Familiarity with privacy, security, and access control in data-heavy systems

Experience working on performance-sensitive systems (large datasets, real-time queries, session data)

In Canada, the Base compensation range for this role is CAD 164,490- CAD 197,389. All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. We believe in shared outcomes—RSUs help us stay aligned and invested as we scale globally.

*100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose.

• Innovation-Driven – Autonomy and support to ship great work and try new things.
• Open Source Roots – Built on community-driven values that shape how we work.
• Empowered Teams – High trust, low ego culture that values outcomes over optics.
• Passionate People – Join a team of smart, supportive folks who care deeply about what they do.
• Balance is Key - We operate a global annual leave policy of 30 days per annum. We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law. We believe that equality and diversity build a strong organisation, and we work hard to ensure that is the foundation of our organisation as we grow.

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