Service Valet

Casual

Service Area:

Neighbourhood and Community-Wide Services
Recreation and Sport

Casual
# These employees will have the opportunity to make a positive impact on our visitors by providing a safe, courteous and memorable experience. Reporting to the Manager or Guest Services Supervisor, Theme Park Staff at Storybook Gardens are responsible for providing a safe, courteous, and memorable experience for all visitors. These casual employees are part of a team that works in a public-facing, fast-paced environment to keep the park safe, clean, and ready for guests while delivering excellent customer service.
Theme Park Staff are not expected to fill every job at the park. Opportunities can include building attendants, food services, guest services, park animation, attractions, programming/special events, or seasonal skate cruiser roles. Provide customer service to City of London patrons who attend Storybook Gardens.
Demonstrate commitment to anti-racism, anti-oppression, and human rights through practices and interactions with community partners, employees and individuals and support programs and initiatives that reflect this commitment.
Participate in all training as assigned.
Building Attendants
Maintain cleanliness of public spaces including pathways, washrooms, eating areas, and high-traffic park zones including garbage removal, shoveling and backpack blowing.
Assist with facility upkeep and set up/take down of equipment for daily operations or events.
Food Services
Prepare, serve, and sell a variety of food and beverage items at seasonal concessions.
Operate point-of-sale systems, handle cash, and follow food safety guidelines.
Assist with stock rotation, cleaning, and maintaining a sanitary work environment.
Applicants should enjoy working in a kitchen/food environment and thrive in a fast-paced setting.
Strong customer service and problem-solving skills are required for this role.
Provide live entertainment through singing, dancing, puppetry, storytelling, or mascot/character appearances.
Engage with children and families through scheduled performances and spontaneous interactions.
Previous performance experience or training is an asset.
Safely operate such as carousel, train, jumping pillow, splash pad, waterslide, pedal cars and play spaces.
Complete daily ride inspections, follow safety protocols, and enforce park policies.
Programming & Special Events
Deliver drop-off programs, day camps, or interactive workshops.
Assist with setting up and facilitation of special events and seasonal programs.
Applicants with experience in creative programming or event planning are strongly encouraged to apply.
Seasonal Skate Cruisers
Provide customer service on the skate trail by assisting guests with equipment rentals, skate fitting, and trail safety.
Applicants should be comfortable working outdoors in winter conditions and enjoy engaging with families.
Previous experience working with children and families.
Knowledge of Xplor Recreation registration software (preferred).
Comfort in fast-paced, public-facing environments.
Phone: View phone number on knighthunter.com, TTY: View phone number on knighthunter.com, Email: .