Client Service Manager (Security)
This position oversees a portfolio of clients and leads security operations across multiple sites. As the primary point of contact, this role ensures service excellence, operational efficiency, and strong team performance while meeting contractual and business objectives.
Client & Stakeholder Management: Operations Management: Oversee day-to-day operations and ensure service delivery meets contractual standards
Leadership & People Management: Lead, mentor and manage frontline staff to support performance and development
Financial & Business Performance: Monitor margins, billing accuracy and overall operational efficiency
Compliance & Risk Management: Ensure adherence to health and safety standards, regulatory requirements, and emergency response protocols.
Post secondary education in Business, Security Management or a related field; Minimum of 5 years of progressive management experience
CHPA, CPP) are assets
Strong leadership, communication and relationship management skills
Experience with financial oversight and operational analysis
Valid driver's license and ability to travel as required.
Competitive salary
Post Secondary Education
We believe in promoting from within, respecting people and their differences, providing high quality service and always having fun! Paladin Security has a diverse workforce and we believe in and are committed to a workplace culture of respect, inclusion, and diversity. Paladin Security is committed to providing accommodations for people with disabilities through the interview process and while employed. Benefits: Medical Insurance, Life Insurance, Dental Insurance, Paid Vacation
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