Insurance appraiser

state of art facility and has been recognized in the collision industry for its forward thinking and production processes. CSN Brimell has several Original Manufacturer certifications and is a “preferred” collision repair shop for most major insurance companies.
The role of the Collision Damage Estimator is to provide a detailed estimate to repair a vehicle post collision. The estimator must have a professional demeanor to work with customers, insurers, vendors, and other team members of the repair facility. The estimator must instill confidence in the customer and proved clear expectations. The detailed estimate must include factory researched repair specifications and adhere to shop policies and insurer guidelines where applicable.

Set reasonable expectations for the customer, and educate them on the repair process

Have thorough understanding of estimating software, required to process estimates.
View vehicle with customer to highlight accident related damage, and previous damage non claim related.
Photograph vehicle damages as per shop policy and insurer requirement. Ensuring photos are high quality.
Write detailed estimates that captures all claim related damage, and research repair to ensure OEM standards and procedures are followed.
Control costs for the insurer, by selecting repair first where possible and safe, then effectively source parts according to guidelines and shop policies. DATA- Ensure proper dates are inputted in the estimating systems- real time dates.
Communication – ensure the claim and important details are communicated to the insurer and customer. Upload and monitor claims for approval.
Sell customer pay/ third party pay estimates Goal keep a batting average at 80% or higher.
Quality Control, ensure final product is ready for delivery to customer.
Deliver vehicle to customer, explain repair where required.

~ Inspect vehicles throughout the repair process for quality control to ensure the entire repair is completed to client, Insurance and OEM standards.

Utilize Mitchell Connect and Audatex software. Any other software, please add all that may be applicable.
Proficiency in Microsoft Office Suite and other relevant software applications.
Knowledgeable and be up to date in various Insurance “DRP” practices/guidelines.
I-CAR training would be an asset.
Health & Dental including a drug plan.

8:00AM - 5:00 PM, Monday to Friday

Qualified applicants will receive consideration for employment regardless of age, race, colour, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law. We strive to cultivate an inclusive, accessible environment, where all employees and customers feel valued, respected, and supported. We are dedicated to growing our corporate team in a way that reflects the diversity of our customers and communities in which we live and serve.
If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.