Assistant Manager, Seasonal

For over 96 years, Fairmont Royal York has stood as a beacon of luxury and excellence in the heart of Toronto. Opened in 1929, this historic hotel was once the tallest building in the British Commonwealth, and today, Fairmont Royal York continues to be a symbol of timeless elegance and modern sophistication. Where tradition meets innovation, and every day offers a chance to make history, a million stories have been told. Why work for Fairmont?

Join a storied tradition at Fairmont Royal York, where nearly a century of luxurious hospitality and exceptional service have made us a Toronto landmark.

Benefit from comprehensive training programs, mentorship, and a supportive work environment that empowers you to reach your full potential.

As the world and Toronto move toward a more sustainable future, our landmark hotel is in a stunning transformation for the zero-carbon century ahead.

Under the general guidance and supervision of the Food and Beverage Director, and within the limits of the established hotel policies, procedures and the Food and Beverage manual, assists in overseeing and directing all aspects of the restaurant.

Supervises day to day function of all restaurant employees, facilities, sales, and costs

Controls and analyzes, on an ongoing basis, the following:

• Quality levels of production
• Merchandising and marketing
• Sanitation, cleanliness, hygiene (front & back of house)

Ensures optimum performance in each of the above areas

Supervises, coordinates and directs the prompt, efficient and courteous serving of food and beverages in the restaurant

Ensures proper staffing levels are maintained while balancing quality and sales with daily/seasonal staffing demands

To conduct, under the guidance of the Restaurant General Manager & Food and Beverage Director, such functions as interviewing, hiring, employee orientation, training, on the job performance, coaching, counseling and suspension if necessary to ensure appropriate staffing and productivity

Develops formal training program per outlet, as well as an annual training calendar, implements on the job training sessions for the restaurant employees, responsible for meeting training goals

Produces and implements creative promotional programs with their outlet with the goal of boosting sales and visibility and develops annual promotions calendar in coordination with the F&B Director

Attends and contributes to the weekly food and beverage departmental meetings

Conducts cleaning inspections on a regular basis to ensure compliance with health standards and hotel cleanliness standards

Participates in service as necessary in accordance with the requirements and practices of the restaurant

Ensures hotel grooming and appearance standards are met

Controls stocks for daily use in restaurants to ensure service requirements are met

Schedules guests’ reservations and arrange for private parties

Ensure all health and safety procedures and policies are adhered to by all staff and follow through with any health and safety requests made by staff

Participates in the preparation of the food and beverage department budget and goals

Conducts all administrative work required, including but not limited to :

• Tracks and compiles sales statistics per month
• Performs related duties and special projects as assigned

Knowledge of personal code of conduct handbook

Thorough knowledge of health and safety policies and procedures including WHMIS training ·

Must be able to work varying shifts

Degree in Hotel and Restaurant Management an asset

Minimum of 2 years’ experience in hospitality management

Strong command of food and beverage product knowledge and trends

Computer skills including; Microsoft Word, Excel, PowerPoint and Outlook

Must be fluent in English, second language an asset

Previous working experience in a unionized environment an asset

General accounting principles and policies

Smart Serve Certification

Constant standing and walking throughout shift

Free Meals: Healthy meals on us every shift.

Travel Discounts: Sweet deals at Accor hotels worldwide.

This posting is for an existing vacancy.

We use artificial intelligence to help screen and assess applications for this position. These tools assist our hiring team but do not replace human judgment. If you would like more information about how your data is processed, please contact us.

Another stunning chapter for the iconic Fairmont Royal York has begun, and we invite you to be a part of it. Join us and help shape the future of one of Toronto’s most treasured landmarks.

Visa Requirements: The hotel is unable to assist candidates in obtaining Canadian work authorization.

Our Commitment to Diversity & Inclusion: At Fairmont Royal York, we believe that the strength of our team lies in its diversity.