Temporary Area Manager

mSupply is North Americas leading distributor of OEM repair parts and equipment serving professionals in the appliance HVAC plumbing commercial kitchen and pool/spa industries. Headquartered in St. S. and Canada mSupplys family of brands delivers with speed reliability and precision through its branches distribution centers and extensive fleet of delivery vehicles. Shipped orders reach 93% of U.S. customers via next-day ground delivery and 100% within two days. Since 1962 Marks Supply has provided top-quality HVAC hydronics PVF and plumbing products to customers in Ontario with a level of service recognized throughout the industry as exceptional. From OEM equipment to replacement parts to value-added support Marks carries trusted brands such as American Standard and Ameristar. The Branch Supervisor is responsible for leading all aspects of branch operations to ensure efficiency profitability and compliance with company policies. This role focuses on driving sales performance delivering outstanding customer service managing inventory and merchandising and overseeing product receiving and delivery processes. The Branch Manager ensures a safe organized and well-maintained facility while fostering a culture of trust service and accountability. Key responsibilities include staff supervision and development schedule management conflict resolution inter-branch coordination and maintaining effective visual merchandising to support overall business objectives.
Delivers responsive high-quality customer service across phone email and fax ensuring timely resolution and follow-up.
Build and maintain strong solution-focused relationships with customers vendors and internal teams through effective collaboration.
Supports daily branch operations including opening and closing and assumes leadership in the Branch Managers absence.
Oversee accurate order entry timely fulfillment and high-quality customer service to ensure operational efficiency.
Manages after-hours responsibilities and maintains clear responsive communication with customers and team members.
Manages merchandising standards by overseeing promotional materials and maintaining up-to-date product literature and catalogs.
Proficient in company systems for data entry communication and operational tasks.
Performs additional duties as assigned with flexibility to adapt to evolving business needs.
Knowledge and execution of a quality system (ISO preferred) LEAN and Six Sigma principals.

• Demonstrated knowledge of MS Office suite applications (Word Excel PowerPoint Outlook).
• Proficient in using office technology including computers photocopiers scanners phone systems and virtual meeting platforms as required for daily responsibilities.

This position may require up to 4043 hours per week and involves regular physical activity including:

• Operating forklifts and material handling equipment for up to 6 hours daily.
• Periods of sitting standing walking and twisting throughout the shift.
• Comprehensive health benefits 100% paid by the company extended health coverage dental vision and prescription drugs effective your first day
• Life insurance plus short- and long-term disability coverage
• Paid time off vacation holidays and personal days
• Employee Assistance Program (EAP)
• mSupply is committed to providing accommodation for people with disabilities.