Support Specialist - Client Support
Arthur Grand Technologies Inc
Position: Systems Administrator/Operations Support Specialist - Intermediate
Location: Oshawa ON (Onsite)
Must have:
Previous hands-on experience with system administration support of Windows servers and web-based Windows applications in a Production environment.
Provides systems administration and systems operations support including setting up user access user profiles backup and recovery day-to-day computer systems operations.
Perform software upgrades apply patches and provide customer interface to ensure requested changes are implemented monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources
Experience at the specified experience level setting up user access and user profiles backup and recovery and day-to-day computer systems operations
Experience and Skill Set Requirements
Mandatory Requirements:
must have previous handson experience with system administration support of Windows servers and web-based Windows applications in a Production environment.
Evaluation Criteria:
Technical Skills: 70%
ITSM Knowledge: 15%
Communication Skills: 15%
Resource must be able to communicate effectively and professionally with IT team members IT Partners Ministry Clients and vendors.
Excellent interpersonal and analytical skills.
Description
Responsibilities Provides systems administration and systems operations support including setting up user access user profiles backup and recovery day-to-day computer systems operations.
Perform software upgrades apply patches and provide customer interface to ensure requested changes are implemented monitor computer workload trends and make adjustments to ensure optimum utilization of computer resources. Upkeep configure install and support the clients network and coordinate the various systems. General Skills
Experience at the specified experience level setting up user access and user profiles backup and recovery and day-to-day computer systems operations Experience with one or more operating systems Experience with one or more hardware platforms Experience with information retrieval packages Experience with one or more communications protocols Experience with middleware and gateways Excellent analytical problem-solving and decision-making skills; verbal and written communication skills; and interpersonal skills A team player with a track record for meeting deadlines Desirable Skills Experience with distributed and networked systems Awareness of emerging IT trends Experience in one or more programming languages Knowledge and understanding of Accessibility for Ontarians with Disability Act (AODA) and related regulations and standards
Thanks
Afrah Faiza
Arthur Grand Technologies Inc
Arthur Grand Technologies is an Equal Opportunity Employer (including disability/vets)
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Contract
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