Conseiller support au service à la clientèle
$18.13 - $19.23 per hourFull-time
MCFBedard Group Inc.
MCFBedard Group Inc. is looking for a Customer Service - Assistant to manage client inquiries, coordinate responses, and support our team in a dynamic Group Benefits Brokerage environment.
Perform a variety of administrative tasks, including handling incoming calls and emails, reviewing correspondence, preparing outgoing communications and courier packages, and assisting with ad-hoc projects.
Support and strengthen existing business relationships through responsive, professional service.
Coordinate actions between internal team members, corporate clients, and insurance carriers/suppliers to deliver efficient and accurate outcomes.
Provide backup support to other team members and departments as needed.
Develop knowledge of Group Benefits products, processes, and systems through structured on-the-job training.
College Diploma, University Degree, or equivalent work experience.
able to draft clear, professional correspondence.
Past experience in retail, customer service, or public-facing roles is an asset.
Proficient in Microsoft Office (Word, Excel, PowerPoint, Publisher, Teams); quick to learn new software.
Website:
Monday to Friday - 9:00 am to 5:00 pm
Starting Salary: $18.13 to $19.23 per hour
Date Posted: January 5, 2026
If you’re an organized and motivated individual ready to begin your career in a professional office setting, MCFBedard Group Inc. offers an opportunity to learn, develop, and grow through structured, on-the-job training while supporting our team.
com and state “ Customer Service Assistant” in the subject line.
About Us: MCFBedard Group Inc. has been in business since 1996 (30 years), specializing in Employee Benefits & Group Retirement/Pension Insurance and Consulting. We work with Clients that are Locally Owned to Worldwide, Privately held or Publicly Traded, and have between 3 to 3,000 Employees. MCFBedard represents and works with every Major Employee Benefits, Group Retirement/Pension and Life Insurance Company in Canada.
Vacancy posted 23 days ago
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