Recruitment Support Assistant

Job Responsibility:

About Western

Since 1878, Western University has been committed to serving our communities through the pursuit of academic excellence and by providing students, faculty, and community members with life-long opportunities for intellectual, social, and cultural growth. We seek excellent students, faculty, and staff to join us in what has become known as the "Western Experience" - an opportunity to contribute to a better world through the development of new knowledge, new abilities, new connections, and new ways to make a difference.

About Us

The Faculty of Education will transform education and transform lives by leading and contributing to teaching excellence in research-intensive academic and professional programs, and through world-class research that produces measurable and high-quality social impact that benefits society. We are committed to enhancing equity and accessibility for all learners, and culturally and socially responsive knowledge brokering and mobilization.

Responsibilities

The Recruitment Support Assistant will assist with bottom level recruitment activities and act as a first point of contact for prospective students within Teacher Education, Graduate Programs and Additional Qualifications (AsPire), International Baccalaureate (IB), and Certificate programs. The incumbent will act as a support with:

• triaging and monitoring edurecruit emails; answering emails where appropriate and forwarding to program areas for further response where required
• triaging and monitoring recruitment phone calls; answering where appropriate and forwarding to program areas for further response where required
• monitoring OLARK chat to answer student inquiries
• providing moderation support for online recruitment events/activities
• answering phone calls for prospective students and providing
• assist with recruitment event planning and organization as required
• providing support for additional administrative tasks for staff in the for Teacher Education, Continuing Teaching Education, Graduate Programs Offices as required

Qualifications Education:

• Community College Diploma

Experience:

• 1 year of administrative experience (experience in recruitment support is an asset)

Skills, Abilities & Expertise:

• Excellent verbal and written communication skills and the ability to effectively interact with students, internal and external clients
• Strong interpersonal skills that build positive relationships with students, staff, faculty, and external contacts
• Demonstrated ability to apply creativity, innovation and resourcefulness to daily work
• Ability to work well independently and collaboratively in a team environment
• Advanced skills in Microsoft Office and Adobe Suite and the ability to learn new software
• Ability to maintain a positive, outgoing attitude with genuine customer service orientation
• Detail-oriented with an ability to function and process information with high levels of accuracy

Why Western?

Western offers a broad and exciting variety of part-time and temporary employment opportunities with ample room for job exploration and growth. Within our beautiful campus, you are part of a progressive work environment that promotes work/life balance including access to our state-of-the-art recreation centre. Apply for an opportunity to be part of the Western community and contribute to its success!

Applying at Western

To ensure that your application is given full consideration, please complete all relevant sections of the application. In addition, you can choose to supplement your application with a cover letter and current resume. Consideration of applicants will include an assessment of previous performance, experience, and qualifications. Applicants should have oral communication skills in English.

Western Values Diversity

The University invites applications from all qualified individuals. Western is committed to employment equity and diversity in the workplace and welcomes applications from women, members of racialized groups/visible minorities, Indigenous persons, persons with disabilities, persons of any sexual orientation, and persons of any gender identity or gender expression. Accommodations are available for applicants with disabilities throughout the recruitment process. If you require accommodations for interviews or other meetings, please contact Human Resources or phone View phone number on ca.edajobs.com.

Please Note:

We thank all applicants for their interest; however, only those chosen for an interview will be contacted.