Full-Time Medical Office Assistant
$20 - $23 per hourWELL Health Technologies Corp. (TSX: WELL)
Entity: Well Health Clinic Network Inc. Position Title: Medical Office Assistant, Central Referral Team
Salary Range: $20.00 - $23.00 CAD per hour
Job Class: Full Time
Location: Remote
WELL Health Technologies (TSX: WELL) is a leading technology-enabled healthcare company dedicated to improving health outcomes by empowering healthcare providers with innovative digital tools and services. As Canada's largest outpatient clinic network, WELL operates 250+ clinics nationwide and supports 3,100+ healthcare providers, facilitating more than 4.3 million patient visits annually. Through its comprehensive healthcare technology platform—including EMRs, telehealth, practice management, patient engagement, and revenue cycle solutions—WELL is transforming the delivery of healthcare across Canada. The Medical Office Assistant, Central Referral Team supports referral workflows across multiple clinic sites. The successful candidate will work with OceanMD, Oscar EMR, and Accuro to manage referral tasks, documentation, provider communication, and clinic follow-up
Prepare, verify, and submit outgoing referrals with complete supporting documentation.
Follow up with specialist offices and clinics within required timelines.
Support referral workflows across multiple assigned clinics.
Escalate urgent, incomplete, or complex referral concerns as needed.
MOA certificate or equivalent healthcare administration experience.
Experience in a clinic, specialist office, or referral coordination role preferred.
Strong written and verbal communication skills.
Ability to work independently in a remote environment.
Understanding of BC healthcare privacy requirements preferred.
At WELL, we are committed to fair and equitable compensation and aim to provide a competitive salary that reflects the value and expertise of the successful candidate.
We welcome and celebrate the diversity of applicants and team members across ability, race, gender identity, sexual orientation, and lived experience. This recruitment process uses automated tools, including artificial intelligence, to help review applications. Qualified human decision-makers review these results and make all final hiring decisions.
This recognition reflects our commitment to building a workplace culture rooted in trust, inclusivity, and employee well-being.
$20 per hour
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