Short Term Operations Supervisor

Crystal Clean Maintenance is a family-owned company that has proudly operated across the Maritimes for over 60 years. With more than 250 employees, we are committed to delivering exceptional service while building a culture centered around accountability, operational excellence, teamwork, and customer satisfaction.

Crystal Clean Maintenance is seeking an experienced and strategic Director of Operations to lead our Organization. This senior leadership role is responsible for overseeing operational performance, driving continuous improvement initiatives, managing key client relationships, and ensuring profitability across the division.

The ideal candidate is a strong operational leader with experience managing teams, budgets, assets, and cross-functional projects in a fast-paced service environment.

Lead, manage, and hold accountable the operations team to ensure execution of short- and long-term company goals, measurables, and operational processes
Drive operational excellence through strong leadership, accountability, and continuous improvement
Strategic Projects & Process Improvement

Lead and deliver cross-functional projects that support operational improvements and company growth initiatives
Identify operational inefficiencies and implement scalable solutions to improve performance and service delivery
Client Relations & Account Retention

Maintain strong relationships with key clients and ensure high levels of customer satisfaction
Support long-term client retention through operational consistency and service excellence
Financial & Asset Management

Own and manage Cost of Goods Sold (COGS) performance and operational budgets to achieve profitability targets
Monitor division performance through company scorecards and operational reporting systems
Oversee the tracking, maintenance, and strategic acquisition of operational assets including vehicles, equipment, tools, and technology
Ensure operational assets are properly utilized, maintained, and aligned with company growth objectives and ROI expectations
Support recruitment, workforce planning, and succession development initiatives
Previous senior operations management or director-level experience preferred
Strong leadership and team management skills
Experience managing operational budgets, COGS, and profitability targets
Proven ability to lead cross-functional operational projects
Experience in facility maintenance, kitchen exhaust cleaning, janitorial, or service-based operations is considered an asset
Valid Class-5 driver’s license required
Competitive annual salary of $85,000
Company phone and laptop