Technology Integration Engineer

Job Title: MuleSoft Integration Engineer
Location: Toronto, ON (Remote)
Employment Type: Contract

At Fulfillment IQ, we are transforming the future of logistics technology. As an award-winning consultancy and technology partner, we work with brands, retailers, and 3PLs to solve their most complex challenges - whether it’s designing strategy, selecting the right tech stack, building custom software, or implementing enterprise platforms.

Our team includes logistics experts, engineers, and strategists who bring both technical depth and practical experience to every engagement. You’ll have the chance to work alongside some of the brightest minds in the industry, drive innovation that sets new standards, and grow in a culture that celebrates learning, diversity, and teamwork.

We operate a production integration environment built on open-source Mule (Mule Community Edition) that currently faces throughput, latency, and stability challenges under load, with no vendor support available. We are seeking an experienced Integration Engineering Partner / Specialist to assess the existing platform, identify root causes, remediate performance and reliability issues, and establish sustainable operational and governance controls for long-term stability.

Diagnosing root causes of performance, scalability, and stability issues

• Improve error handling, monitoring, logging, and alerting mechanisms
• Implement best practices for integration design, deployment, and operations
• Establish operational runbooks, performance baselines, and governance standards
• 4–5 years of hands-on experience working with Mule ESB / Mule Community Edition in production environments
• Proven expertise in performance tuning, troubleshooting, and load optimization
• Exposure to monitoring tools and observability practices
• Months 3–4: Customer interactions, requirement gathering, user stories, Agile ceremonies.
• • Support roadmap planning, strategic inputs, mentor junior team members.

Key Performance Indicators (KPIs):

• Customer Success: Clear requirements, strong customer satisfaction, successful engagements.
• • As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all team members.

Imagine being part of projects that reshape the supply chain industry and create real-world impact. Whether it’s training, mentorship, or new challenges, we’ll help you go from good to exceptional.

Whether you prefer working remotely, in a hybrid setup, or on-site, we offer flexible options to help you balance work and life effectively.

Employee Health: We offer a supplementary benefits plan that includes coverage for medical, as well as an employee wellness program.
Time Off: Our paid time off includes statutory vacation time, sick leave, and public holidays, consistent with provincial labor laws.
Flexible Work: You will have access to flexible work hours and remote flexibility.
Perks: We offer reimbursement for business travel, internet, and workstation costs, as well as anniversary rewards and an employee stock option (ESOP) program.
Community Engagement: We host team events and in-person organizational meetups to foster a strong company culture..

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