Management Reporting Analyst F/H

The Demand-Side Management (DSM) Tracking and Reporting Analyst I is responsible for validating all DSM projects, savings costs and incentives. This position helps account for DSM results, authenticate and process customer incentive payments.

In-Office (Monday, Tuesday & Thursday) Remote (Wednesday & Friday)

Support DSM Evaluation Process by validating customer participation, including calculation of m3 savings, and customer/service provider incentive payments. Utilize various resources to validate equipment and customer eligibility (i.e. manufacturer websites, Google, Google maps, internal financial and CRM applications etc.).

• Process DSM projects in CRM and prepare Accounts Payable (A/P) batches by validating vendor information and customer incentive payments. Manage return cheque and replacement cheque process between Customers, Account Managers and A/P.
• Resolve customer & service provider inquiries and complaints for outstanding claims.
• Liaison with internal and external stakeholders for resolving outstanding issues, discrepancies with project submissions and minimizing DNQ’s (Do not qualify) in order to maximize shareholder incentive.
• Provide excellent customer service to internal stakeholders and support external communication to the customer.

Internal: Energy Solutions Advisors, Business Intelligence, DSM Business Solutions, Customer Care, Accounts Payable

• Strong analytical skills and the ability to provide suggestions on process improvement.
• Post-secondary education in business or a related quantitative discipline or equivalent work experience
• Proficiency in MS Office; Strong overall computer skills and ability to work on CRM related platforms, understand data structure and be able to query data for reporting
• Drivers abstract required due to some travel to other offices, when required.

1-3 years of proven analytical work experience

• If this role sounds like a good fit for you, please APPLY ONLINE at

Randstad Canada is committed to fostering a workforce reflective of all peoples of Canada. As a result, we are committed to developing and implementing strategies to increase the equity, diversity and inclusion within the workplace by examining our internal policies, practices, and systems throughout the entire lifecycle of our workforce, including its recruitment, retention and advancement for all employees. In addition to our deep commitment to respecting human rights, we are dedicated to positive actions to affect change to ensure everyone has full participation in the workforce free from any barriers, systemic or otherwise, especially equity-seeking groups who are usually underrepresented in Canada's workforce, including those who identify as women or non-binary/gender non-conforming; Indigenous or Aboriginal Peoples; persons with disabilities (visible or invisible) and; members of visible minorities, racialized groups and the LGBTQ2+ community.

Randstad Canada is committed to creating and maintaining an inclusive and accessible workplace for all its candidates and employees by supporting their accessibility and accommodation needs throughout the employment lifecycle. We ask that all job applications please identify any accommodation requirements by sending an email to View email address on randstad.com.