Compliance Risk Management - Analyst

Our mission is to increase the success rate of small businesses. Traditional banking has been a growth limiter rather than a growth enabler for business owners, and we’re changing that. Relay is the all-in-one, collaborative money management platform. We’re building for employer SMBs and their finance function, internal and external, and are focused on delivering a human-centric customer experience. Ultimately, we help SMBs be ‘on the money'.

We’re expanding our Risk team and looking for a customer-focused problem solver to join as a Risk Analyst . In this role, you'll be instrumental in protecting Relay and our customers from potential fraud risks. As a key member of a high-impact team, you’ll have the opportunity to help shape new processes, safeguard Relay users, and champion the success of SMBs.

Joining Relay means an opportunity to make a huge impact in building solutions with the potential to reach 29 million small businesses across North America. If you thrive on growth and solving real customer problems, we want to hear from you!

We are a hybrid environment and choose to collaborate in the office three times a week. We are looking for people who have flexibility and are open to working Canada/US statutory holidays.

Perform regular risk assessments to understand the potential risks that could impact the financial and operational health of the business

Analyze data to identify patterns and trends that could suggest future risks

Collaborate with internal teams and external customers to develop and implement risk mitigation strategies

Prepare risk management and postmortem reports for internal stakeholders

Maintain an up-to-date understanding of industry trends, developments in the fintech space, and changes in regulations that could impact the company's risk profile

Assist with the development and implementation of risk management policies and protocols

Contribute to the development of risk models for new products and services

You have 2+ years of experience in risk management, preferably within the fintech or banking industry

You understand financial principles and risk management practices

You’re proficient in risk assessment and prediction software

Bonus Points

You’re familiar with fraud tools such as CRM, transaction monitoring, device intelligence, etc.

Research shows that women-identifying and other marginalized individuals tend to only apply when they meet 100% of the qualifications; Competitive salary and meaningful equity: Relay employees are Relay owners, complete with equity and a competitive salary.

We offer flexible Health or Wellness Spending Accounts and medical, dental, and vision coverage for you and your dependents.

Flexible vacation and time off: every team member starts with 15 vacation days and 5 flex days to use as needed, plus an extra week of office closure during the end-of-year holidays so you can take time off to recharge and come back better for our customers.

Parental leave with top-up: we offer 12 weeks off with a 100% salary top-up for all full-time employees, regardless of location, and accessible for all parents: birthing, non-birthing, and adoptive.

Hybrid work environment: we value meaningful collaboration and connection at our Toronto office three times a week, with lunch, snacks, and beverages on us.

Dog-friendly space: can dogs really make you happy and healthy? We don’t know for sure, but since we don’t want to chance it, our office is 100% floof-friendly.

Personal and professional growth: through ongoing feedback, mentorship, and coaching, work with peers and leaders who are invested in your growth and success.

Social connection: we believe in celebrating our wins with two annual company-wide get-togethers, quarterly team events, happy hours, and special events and networking opportunities with industry leaders.

Stage 1: A 30-minute Google Meets video call with a member of the Talent team

Stage 2: A 60-minute Google Meets video call with the Manager of Risk

Stage 3: Stage 4: If you’re someone who takes initiative, is comfortable taking risks, and seeks input when needed, you’ll find the freedom here empowering.

You’re comfortable building from scratch, iterating as you go, and collaborating to shape the best path forward.

At Relay, everything we do is in service of our mission to help small businesses thrive. We’re driving real change for small business owners, powered by truly remarkable people. At Relay, you’ll find the confidence to take chances, trust to take initiative, and the support you need to build a career you love. Here, we make sure every team member feels empowered to make big decisions, encourage to ask tough questions, and challenged to take risks that result in work we’re all proud of. Research shows that women-identifying and other marginalized individuals often apply only if they meet 100% of the qualifications. At Relay, we believe that diversity is key to building high-performing teams, and creating an inclusive work environment is our priority. We will work with applicants to provide accommodations at any stage of the hiring process. Disclaimer: For compliance reasons, all offers of employment at Relay are conditional upon a successful background check & employment verification through Certn.