Manager, Operations - *Permanent Full-Time

Line Operations Manager Apply by Date : Apr 22, 2026
Primary Location : CA-QC-Montréal
Schedule : Full-time
Job Type : Permanent
Shift : Days
To support and monitor line operations and the Pilot group while contributing to On Time Performance (OTP); Provide and coordinate regional support to the Chief Pilots Line Operations (CPLOs) regarding safety, operational performance, labour issues and other applicable items in the base. Liaise with other departments and outside parties.
Oversee daily operations of flight crew.
Provide support, coaching, and feedback to the pilot group.
Communicate and bring meaning to department/corporate directions and communications.
Provide interpretation and guidance of Collective Agreement language.
Liaise with local Airport Authorities and Air Traffic Services on issues pertinent to day-to-day operations.
Participate in local Union/Management meetings.
Write Flight Ops Memos to flight crew dealing with operational issues within the region.
Monitor pilots to confirm compliance with company policies, procedures and standards.
Monitor Pilot absenteeism within the guidelines as set out in the Jazz Attendance Management Program.
Return to Work (RTW) checklists, injury reports, irregularity reports, banked deadhead, unread memos, daily absenteeism, Attendance Management Program, Culpable Absenteeism Program investigation, on-time performance.
Participate on local Occupational Safety and Health meetings.
Liaise with Corporate Safety Investigator on related occurrences.
All other duties assigned by Chief Pilot, Line Operations and/or Director of Flight Operations.
Perform duties in accordance with established policies and procedures while giving primary consideration to personal safety, and the safety of co-workers and customers.
Preference would go to those who have obtained a degree or diploma in Business, Industrial relations or aviation management.
Leadership with the ability to delegate while maintaining overall control and direction.
Proficiency in Microsoft Word, Excel and PowerPoint.
English language fluency or working knowledge.
Previous supervisory/management experience.
Experience managing/supervising within a unionized environment.
Labour relations training or experience.
Emergency Response Training.
French language fluency or working knowledge.
Note: Must be Fluently Bilingual in French and English if position is based in Montreal.
Enjoy exclusive employee travel programs across the Air Canada network, giving you and your family access to incredible destinations.
Secure your future with our competitive defined contribution pension plan designed to support long-term financial well-being.
Benefit from a comprehensive health and wellness package, including health, dental, life, and disability coverage to keep you and your loved ones protected.
Jazz Aviation LP (Jazz) is Canada’s largest regional airline and Air Canada’s primary Air Canada Express operator, connecting people and communities to approximately 70 destinations across North America.
With over 4,200 dedicated professionals, Jazz fosters a workplace united by purpose and supported by programs and policies that promote safety, diversity, and wellness. Our commitment to diversity, equity, inclusion, and accessibility:
To support your success, we can provide accommodations for people with disabilities, such as adjustments or assistive measures to remove barriers during the recruitment process. Jazz values diversity and we empower our employees to foster an internal culture of inclusion. Meeting the needs of passengers is critical to our success and we recognize the importance of a workforce that is reflective of the communities we serve.