Service Quality Ambassador
Full-time
The Ballroom Bowl
HOSPITALITY AMBASSADOR JOB DESCRIPTION
At The Ballroom Bowl we believe our core product is service. We love elevating the game, ensuring that our guests have a stellar experience whether it be through bowling, food & beverage or private events. Our purpose behind the pins is a commitment to achieve the goal of service excellence through our actions, accountability and collaboration. Greeting guests in an energetic and positive manner ensuring hospitality is top of mind
- Ability to use OpenTable reservation platform in an organized efficient manner monitoring table turnover to minimize wait times
- Answering the phone according to steps of service and timing
- Maintain a clean and organized restaurant and bowling area
- Provide bowling shoes for guests and maintaining hygiene standards of shoes (where applicable)
Qualities we LOVE!
- Respect and Support – Lift them up, help them out. Inclusion – Shine bright. Empathy – Serve Food. Passion for food, beverage and hospitality
- Must be able to work holidays and weekends as needed
- Ability to learn OpenTable and bowling software standards and requirements
Vacancy posted more than 2 months ago
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