Service Quality Ambassador
Temps plein
The Ballroom Bowl
HOSPITALITY AMBASSADOR JOB DESCRIPTION
At The Ballroom Bowl we believe our core product is service. We love elevating the game, ensuring that our guests have a stellar experience whether it be through bowling, food & beverage or private events. Our purpose behind the pins is a commitment to achieve the goal of service excellence through our actions, accountability and collaboration. Greeting guests in an energetic and positive manner ensuring hospitality is top of mind
- Ability to use OpenTable reservation platform in an organized efficient manner monitoring table turnover to minimize wait times
- Answering the phone according to steps of service and timing
- Maintain a clean and organized restaurant and bowling area
- Provide bowling shoes for guests and maintaining hygiene standards of shoes (where applicable)
Qualities we LOVE!
- Respect and Support – Lift them up, help them out. Inclusion – Shine bright. Empathy – Serve Food. Passion for food, beverage and hospitality
- Must be able to work holidays and weekends as needed
- Ability to learn OpenTable and bowling software standards and requirements
L'offre d'emploi a été publiée Il y a 2 mois
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