Ambassadors
XBP Global
Lobby Ambassador
About the Role:
As a Lobby Ambassador, you will be the face of our organization, providing a warm and welcoming environment for all visitors, clients, and employees. You will play a crucial role in creating a positive first impression and ensuring that everyone who enters our premises feels valued and attended to. This position requires excellent communication and interpersonal skills, as well as a friendly and professional demeanor.
Essential Job Responsibilities:
White glove guest experience
Highest level guest experience from greeting to departure including check in and badging of guests
Liaising with client, guests, VIP's and team members
Escort of VIP guests
Answering phone as needed
Efficiency and solution-oriented communication
Additional event and meeting space responsibilities as directed by on-site manager
Basic level customer service
Management of a shared messaging and email system
Requirements
- Previous experience in a fast-paced professional/corporate environment
- Consistent level of professionalism
- Ability to work alone and with a team
- Ability to learn new computer programs and technical equipment troubleshooting
- Proficiency with Microsoft Office Suite
- Ability to lift and move up to 50 lbs when necessary
- Fluency in English
- Ability to be seated or in motion for extended periods of time
- Previous experience with executive level interaction is preferred
- Ability to handle stressful situations and tight schedules
- Dependable (able to commit to work schedule and follow through)
Vacancy posted 12 days ago
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