Emergency Health Services Operations Manager

Job Responsibility:
Requisition ID: 364758
Position Number: 20044982
Posting End Date: August 21, 2024
City: Winnipeg
Employer: Seven Oaks General Hospital
Site: Seven Oaks General Hospital
Department / Unit: Health Information Services
Job Stream: Non-Clinical
Union: Non Union
Anticipated Start Date: 09/16/2024

FTE: 1.00

Anticipated Shift: Days
Work Arrangement: In Person
Daily Hours Worked: 08:00 -16:15
Annual Base Hours: 2015
Grow your career in the Winnipeg Health Region! Our team provides a spectrum of health care services through an integrated network of sites, services and organizations. We're united by a shared commitment to excellent and equitable health care.

Position Overview
Supervision of Health Information Services (HIS) staff who perform the following functions:
Patient registration.
Coding and abstracting of data.
Release of Personal Health Information (PHI) in accordance with the Personal Health Information Act of Manitoba (PHIA), and the Mental Health Act.
Health records processing.
Medical transcription.
Telephone and information services.
The incumbent also represents the hospital and department on site, regional and provincial committees, working groups and project teams which have a focus on standardization, best practice, data collection and quality improvement.
Experience

• 2 years recent supervisory experience in a Health Information Services department.
• 3 years recent experience coding and abstracting health records using ICD10CA/CCI in the Health Information Services department of a hospital preferred.
• 2 years direct experience in patient registration preferred.
• Demonstrated knowledge of the operation of telecommunication equipment.
• A thorough understanding of client registry and registration functions and their inter-relationship and integration with other Health Information Services functions; e.g. medical transcription, health record management, coding/abstracting and data management.
• Demonstrated experience with an automated admission/discharge/transfer (ADT) application including knowledge and experience with software messaging standards.
• Experience in interpretation and application of relevant privacy and related legislation; e.g. Personal Health Information Act, Mental Health Act, FIPPA, Fatality Inquiries Act, Vital Statistics Act.

Education (Degree/Diploma/Certificate)
Grade 12 diploma.
Diploma or degree in Health Information Management from an accredited college or university program required.
Diploma or certificate in Healthcare Administration or Health Services Management from a recognized post-secondary educational institution.
Certification/Licensure/Registration
~ Active certification in the Canadian Health Information Management Association (CHIMA)/American Health Information Management Association (AHIMA) required.

Qualifications and Skills
A thorough understanding of the inter-relationship and integration between various data repositories.
Demonstrated knowledge of CIHI databases (DAD, NRS, NACRS) and requirements for reporting of information to Manitoba Health and CIHI.
Working knowledge of automated regional health information systems & standards for the collection, storage, use, reporting and transmission of personal health information such as:
Electronic Patient Record (EPR) modules for Admission-Discharge-Transfer (ADT EPR), Clinical EPR, and Emergency Department Information System (EDIS EPR).
Radiology Information System (RIS).
Abstracting System (Med2020 software for acute care, rehabilitation and emergency reporting).
Chart tracking system (3MHIS).
Provincial Dictation and Transcription (PDAT) System & auto-faxing applications.
Off-site records storage inventory management and reporting software.
Demonstrated ability to effectively schedule, supervise, direct, motivate and evaluate staff.
Excellent organizational, time management, conflict resolution and problem-solving skills.
Ability to make independent decisions within scope of practice and role.
Demonstrated team building and coaching skills.
Effective, courteous and respectful interpersonal communication and public relation skills.
Ability to communicate effectively both verbally and in writing.

Physical Requirements
Not Applicable
This position requires a current satisfactory Criminal Records Check (including Vulnerable Sector Search), Child Abuse Registry Check and Adult Abuse Registry Check as conditions of employment. The successful candidate will be responsible for any service charges incurred. A security check is considered current if it was obtained no more than six (6) months prior to the start of employment.
Please note that an employee is not permitted to hold two or more positions across the WRHA legal entity that combine to equal more than 1.0 EFT. The WRHA legal entity includes Churchill Health Centre, Deer Lodge Centre, Golden West Centennial Lodge, Grace Hospital, Middlechurch Home of Winnipeg, Pan Am Clinic, River Park Gardens, Victoria General Hospital, WRHA corporate programs, and WRHA community health services.
Interviewed candidates may be called upon to participate in a skills assessment.
Any application received after the closing time will not be included in the competition.
We welcome applications from people with disabilities. Accommodations are available upon request during the assessment and selection process.