Trade Operations Specialist

As a GTM Ops Specialist in our Sales Support and Compliance team, you will be responsible for reviewing and approving all new sales opportunities, along with processing software returns, adjustments, all the while supporting the local North American sales teams with administrative tasks post sales. You'll need to thrive on complex problems and be a quick learner and team player to help keep this machine running.

Work with customers to resolve billing and subscriptions inquiries.

Ensure that sales meet financial and legal requirements.

Contribute to wider company initiatives, and projects outside of daily tasks.

Handle other duties and responsibilities as defined by management.

Stellar time management and organization skills

Ability to manage multiple mandates under tight deadlines

Comfortable in technical environments

Perfect written and spoken English

Bachelor's degree in Business, Administration, Social Sciences, or related field

Beginner experience in an administrative function

Experience in a SaaS and/or technology-related field

Ability to do your job in a truly flexible environment;

Unlimited paid time off policy

Hybrid work model (in office Tuesday-Thursday)

Immediate access to health insurance

Lightspeed is building communities through commerce, and we need people from all backgrounds and lived experiences to do that. We were founded in 2005, in Montreal's gay village and our original members were all part of the LGBTQ+ community. The ethos of our business has been about inclusion from the very beginning, and we strive to provide a workplace where everyone belongs.

Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution transforms and unifies online and physical operations, multichannel sales, expansion to new locations, global payments, financial solutions, and connection to supplier networks.

With teams across North America, Europe, and Asia Pacific, the company serves retail, hospitality, and golf businesses in over 100 countries.