Full Time Care Coordinator
$66k per yearFull-time
Nurse Next Door - Maple Ridge, BC
We help seniors live in their own homes while continuing to do what they love. We're not just another home care company—we lead with Bold Kindness, a culture that empowers both caregivers and clients through compassion, accountability, and human connection.
We’re hiring a Care Designer to lead the day-to-day operations of care giving and client experience. You will guide client relationships from the first consultation through to ongoing care—while also leading, coaching, and supporting a team of caregivers to deliver exceptional service. Flexible schedule and work-life balance
- Conduct in-home care consultations with potential clients and families
- Create customized care plans based on physical, emotional, and environmental needs
- Attend first visits and conduct supervisory visits to ensure care excellence
- Adjust care plans as needed based on risk monitoring and client feedback
Lead and coach caregivers to achieve high performance and job satisfaction
- Set clear goals, deliver in-the-moment coaching, and oversee continuing education
- Support caregiver engagement to achieve high employee Net Promoter Scores
Collaborate with the Care Services team to ensure timely, accurate scheduling
* Support urgent scheduling needs and ensure shift coverage
Approve caregiver visits and premiums for payroll and billing
Track record of success in selling private home care services, or bigger-ticket services (eg: home painting, blinds, carpets, renovations), medical equipment, premium brand or commercial sales
- 3 - 5 years work experience in a private pay home care business office setting (eg: Scheduler, Care Coordinator, Care Manager, Operations, etc)
- Customer service and leadership background considered an asset
- Exceptional written and verbal communication skills in English
- Very strong computer skills, proficient in G-Suite: Gmail, drive, chat, docs, sheets, calendar
- Intentional organization, planning, and time management skills
- Car and valid driver’s license
- Background or Criminal Record Check with a Vulnerable Sector Search (updated every 5 years for continued employment)
- Negative TB test (updated every 5 years for continued employment)
LPN applicants Total Comp can range from $66K plus company car to $72,800K with no company car.
- HCA: From 45.000 to 50.000 yearly + Pink Car with insurance, gas and maintains included
- Non health care: 45.000 to 50.000 yearly + Pink Car with insurance, gas and maintains included
Mandatory to drive pink car, company vehicle makes up part of the compensation plan.
- Pay: Salary wage NOT hourly
- Job Type: Full-time
- Dental care
- Extended health care
Schedule: Monday to Friday - On call
Case management: Home care: 1 year (preferred)
Vacancy posted more than 2 months ago
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