Planning and Procurement Manager

Find Your Limitless with Reliance By joining Reliance as a Manager, Supply & Demand Planning, you’ll become an important Team Member and will be provided with the tools you need to succeed. The tools you need to succeed – including the tools for the job as well as training and development programs
Competitive base pay plus the ability to earn more tied to your success – the only limit is your potential
Awarded Canada’s Most Admired Corporate Cultures with a proudly diverse and inclusive team
Partner with vendors and Reliance Regional Operations Managers to translate demand forecasts into actionable purchasing and inventory plans.
Monitor forecast accuracy and drive continuous improvement in demand planning models and methodologies.
Collaborate closely with Supply Chain and Operations to proactively manage and balance inventory levels, minimizing stockouts, excess inventory, and obsolescence.
Purchasing & Replenishment:
Develop and execute purchasing and inventory management policies and strategies aligned with company objectives, budget, and demand forecasts.
Ensure purchasing activities comply with company policies, ethical standards, and regulatory requirements.
Develop, maintain, and optimize a parts replenishment model for service parts used across service and installation truck fleets.
Drive inventory management and replenishment initiatives across the end‑to‑end Reliance Procure‑to‑Pay process
Analyze inventory performance and key metrics (weeks on hand, service levels, aging inventory).
Support new product introductions and phase-outs from a demand and inventory perspective.
Lead, coach, and develop purchasing and Supply Chain analysis team members.
Foster cross-functional collaboration with Marketing, Sales, Operations, Finance, and Supply chain
Bachelor’s Degree in Supply Chain Management, Business, Industrial Engineering, or a related field.

• 5–8 years of experience in purchasing, demand planning, or supply chain management.
• Proven experience in people leadership or team supervision.
• Data-driven decision-making.
• Attention to detail with a continuous improvement mindset.
• Strong Excel and data analysis capabilities.
• Advanced proficiency with ERP/MRP systems and planning tools (e.g., SAP, Oracle, JD Edwards).
• Demonstrated success driving continuous improvement initiatives.
• As a leader in home services and energy efficient solutions for over 60 years, Reliance Home Comfort (Reliance) is committed to being the Destination of Choice by delivering exceptional experiences for customers seeking comfort and team members seeking a rewarding, inclusive workplace. With over 2 million customer relationships, Reliance is a trusted source and has become one of Canada’s largest providers of water heaters, furnaces, heat pumps, air conditioners, water purification, plumbing, protection plans, smart home, electrical, and EV chargers. Reliance has been certified as a Great Place to Work in 2024 and has been recognized as one of Canada's Most Admired Corporate Cultures by Waterstone Human Capital, for eight consecutive years since 2016. Reliance remains focused on sustainability, workplace safety, diversity, inclusivity, and prudent governance.

We welcome and encourage applications from candidates of all backgrounds including minorities and those with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.